05-25-2017 08:37 AM
Hii @GusMoreira
Please see this problem sometime happened with me.
I am using Chrome Browser for Android 58.0 with request desktop site.
Is this problem with Browser or Connect !!!
Please fix this problem as soon as possible.
Thanks in advance.
05-25-2017 08:53 AM
SolutionHi @Umashankar,
I have the same issue a few days ago. I find it as device specific.
I tried the following the it is fixed for me:
1. Clear Desktop Browser Cookie
2. Clear Desktop Browser Cache
While before that, clear Chrome Cache in Android did not help.
cc: @JeslynL
05-25-2017 08:52 AM
@Umashankar my LG boards looks fine. can you check with other browsers?
05-25-2017 08:53 AM
SolutionHi @Umashankar,
I have the same issue a few days ago. I find it as device specific.
I tried the following the it is fixed for me:
1. Clear Desktop Browser Cookie
2. Clear Desktop Browser Cache
While before that, clear Chrome Cache in Android did not help.
cc: @JeslynL
05-25-2017 10:27 AM
Thanks for your valuable reply.
Now it is fixed.
I think the problem happened with my Browser.
05-29-2017 05:59 AM
Hi @Umashankar, @YK1001, apologies, I just got to this. It looks like a couple of community members have experienced this, so let us look into it. Thanks for highlighting this!
New to Connect? Check out Help Desk! Always keep in mind the Local Guides program rules when posting.
05-31-2017 05:24 AM - edited 05-31-2017 05:25 AM
Hi @Umashankar, thanks for the update! Clearing browser cache/cookies does help to fix the issue.
If you continue to experience double entries on the menu, please let us know again and we will look further into it. Thank you!
New to Connect? Check out Help Desk! Always keep in mind the Local Guides program rules when posting.
05-31-2017 05:34 AM