As you have noted in your thread, this is a continuation of an existing post, and thus I will merge your post into it.
Please help us to keep the forum organized by not creating new threads for existing topics.
As always, we'll attempt to help with edits should you be willing to post extensive details, but without that no one can help no matter how much they want to do so.
Flash - LG Connect Moderator, Maps Platinum Product Expert, Map Maker Platinum Product Expert, RER and Regional Lead
Due to the volume I receive, I do not respond to unsolicited private messages