Hello,
once more i have this issue, my photos on this review https://goo.gl/maps/yFdBL3FNZuX3Nnc2A disappeared… Can we do something about it please?
The photos are on the place and are visible @el_escorpion photos only show with a review if you add them while making the review. If you add them to the place they will not be associated with the review.
Paul
1 Like
Hello @mkw_1342 ,
Thank you for reaching out. We will send your profile for a check. Please keep in mind that the investigation may take some time. If your reviews comply with the Maps policies, they will be reinstated.
Meanwhile I am going to mere your post to the ongoing thread on this topic, to keep Connect organized.
Hi @tjhuntley1123 ,
Thank you for reaching out.
We will send your profile for a check. Please keep in mind that the investigation may take some time. If your reviews comply with the Maps policies, they will be reinstated.
Hi @D1922 ,
Thank you for reaching out. We will send your profile for a check. Please keep in mind that the investigation may take some time. If your reviews comply with the Maps policies, they will be reinstated.
Hi @kramkr ,
Thank you for reaching out. We will send your profile for a check. Please keep in mind that the investigation may take some time. If your reviews comply with the Maps policies, they will be reinstated.
Hi @Dianneh ,
Thank you for reaching out. We will send your profile for a check. Please keep in mind that the investigation may take some time. If your reviews comply with the Maps policies, they will be reinstated.
Hi @Petmoj ,
Thank you for reaching out. We will send your profile for a check. Please keep in mind that the investigation may take some time. If your reviews comply with the Maps policies, they will be reinstated.
Hi @kramkr
It would be really helpful if you would use the tagging tool when replying to someone here on Connect. Type @ followed by the username. Type slowly. Then we get an e-mail notification and you are more likely to get a prompt reply.
I trust that your posts here in this thread will ensure @MashaPS will try to help you.
Cheers
Morten
2 Likes
Hello,
I had reported that none of my reviews were visible. All my reviews were made public after the check.
I posted a new review today and it is not visible. Can you please look into this.
Kind regards!
1 Like
I didn’t get a response to this. How long should I wait? Nothing has changed. Here are two shorter reviews that are still shadowbanned:
https://goo.gl/maps/3tgeDC57pf3Ls8Ty7
Za cenę nie istnieje lepsza opcja. Czasami kupuję podczas ładowania samochodu albo dla swoich pracowników.
https://goo.gl/maps/qH9tFYtCAcx4yJZ1A
Każde miasto powinno mieć takie miejsce. Wolę przyjść rano kiedy koty są najbardziej aktywne i chcą się bawić. Tosty są dobre i tanie i polecam.
Clearly they are simple, short reviews that do not violate any policies.
I noticed a lot of people here have non-English reviews. Is this because the automoderation is targeting reviews in other languages or in languages other than the default account language?
Hi @abdlrhmn ,
Thank you for reaching out.
We will send your profile for a check again.
As you know the investigation may take some time. If your reviews comply with the Maps policies, they will be reinstated.
Hi @r94hamlet ,
Thank you for reaching out.
We will send your profile for a check. Please keep in mind that the investigation may take some time. If your reviews comply with the Maps policies, they will be reinstated.
Hi it’s Paeko_87 user name @ google map recently one took interest in contributing to Google maps the local reviews with Photos & commentary. I have noticed 3 of my recent reviews aren’t visible on the Google review page except my own profile Paeko Sing, it has been bought to my notice that many are facing the same problem ! But in due time it has also been resolved, while in my case it’s only messages the "problem resolved"but nothing of the sort has been done past few days it remains , You see it’s joy when you receive the message “Hi Paeko sing your reviews are popular on google” prompting you to contribute more.
I hope that in near future somehow my problem may get resolved of whatever technical nature be it as one has not violated any google policy!
3 Likes
Hi @Paeko_Sing
Yes, only 12 of your 19 reviews are public.
I believe you are adding English reviews while your app is set to Gujarati. Please, do change the app language before writing a review.
Also, reviews like: "
The COFFEE Machine JALARAM BETEL SHOP" are not really a review. Please always include a description of your experience and your opinion.
I hope this helps
Morten
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Hi @user_not_found ,
Thank you for reaching out.
We will send your profile for a check. Please keep in mind that the investigation may take some time. If your reviews comply with the Maps policies, they will be reinstated.
Meanwhile I am going to mere your post to the ongoing thread on this topic, to keep Connect organized.
1 Like
This content has been removed.
Here is an update on the hidden review issue I have been experiencing:
I have been traveling in Japan for the last few weeks, and every review goes public instantly somehow, which is pretty new to me given my past experiences with Google Map. Here is the timeline of my issues:
#1 All of my reviews were hidden, and requested account investigation
↓
#2 All of my reviews became visible after a few weeks
↓
#3 All of my reviews became hidden, and requested account investigation
↓
#4 All of my reviews became visible again after a few weeks
↓
#5 All of my reviews became hidden, and requested account investigation
↓
#6 All of my reviews became visible again after a few weeks
↓
#7 Only the reviews after the account investigation did not go public
↓
#8 Requested account investigation and they became public after a few weeks
↓
#9 Only the reviews after the account investigation did not go public (I was in Vietnam)
↓
#10 Requested an account investigation in the 1st week of June and it has been 8+ weeks without getting those reviews becoming public
↓
#11 Started traveling in Japan and every single new review I add in Japan goes public instantly somehow while the hidden reviews (#9) in Vietnam are still hidden
@MashaPS If you know anything about this issue, please put together an article and share a link or explain in the comment. I do not want to hear “we will investigate your account” because my account is supposed to be under the investigation right now already and it does not add any value to this thread/community or give any information about this issue for people in this thread to look at. This guy @SimmoUK is supposed to be having a similar issue as well.
