UPDATED: Known issue: Unpublished reviews and photos on Google Maps

Hi @rashedul-alam ,

Thank you for reaching out. We will send your profile for a check. Please keep in mind that the investigation may take some time. If your reviews comply with the Maps policies, they will be reinstated.

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Hi @RHamlet ,

Thank you for reaching out. We will send your profile for a check. Please keep in mind that the investigation may take some time. If your reviews comply with the Maps policies, they will be reinstated.

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** @InaS **

Please help

Hi @DominikBoessl ,

Thank you for reaching out. We will send your profile for a check. Please keep in mind that the investigation may take some time. If your reviews comply with the Maps policies, they will be reinstated.

Hi @Mito1 ,

Thank you for reaching out. We will send your profile for a check. Please keep in mind that the investigation may take some time. If your reviews comply with the Maps policies, they will be reinstated.

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Hi @ElfGuide ,

Thank you for reaching out and tagging me. We will send your profile for a check. Please keep in mind that the investigation may take some time. If your reviews comply with the Maps policies, they will be reinstated.

Hi @Munchgee ,

Thank you for reaching out. We will send your profile for another check. Please keep in mind that the investigation may take some time. If your reviews comply with the Maps policies, they will be reinstated.

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Hi @ccy123 ,

Thank you for reaching out. We will send your profile for a check. Please keep in mind that the investigation may take some time. If your reviews comply with the Maps policies, they will be reinstated.

Hi @MrMatth ,

We will send your profile for a check. Please keep in mind that the investigation may take some time. If your review complies with the Maps policies, it will be reinstated. Thanks!

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@InaS

Thank you for letting me know. This is my new “public” account that I’ll use for reviews. As I said before, I already deleted the shadowbanned review and stopped reviewing with my “old” account (@RHamlet) . I also exited the local guides program with that account.

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@ermest

@MortenCopenhagen

@PaulPavlinovich

@InaS

HELLO EVERYONE.

IS FIXED NOW?

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Hello dear community,
I wrote a review last week (my first) that still hasn’t been published. in my google account I can see it. But when I search for the company in google, my review is not shown.
Am I doing something wrong or is something else missing?

This ist the link to the reviewde company:

https://www.google.com/search?client=firefox-b-d&q=schneider%20sanit%C3%A4r&tbs=lf:1,lf_ui:14&tbm=lcl&sxsrf=ALiCzsZFJR7e5JTdtSaaJfGc4meX0049VA:1658399882602&rflfq=1&num=10&rldimm=16342000998556617108&lqi=ChJzY2huZWlkZXIgc2FuaXTDpHIZLPJy8Yos7QRaHCISc2NobmVpZGVyIHNhbml0w6RyKgYIAxAAEAGSAQdwbHVtYmVyqgEaEAEqFiISc2NobmVpZGVyIHNhbml0w6RyKAU&ved=2ahUKEwjdlpf_5In5AhV97rsIHWyYAmUQvS56BAgJEAE&sa=X&rlst=f#rlfi=hd:;si:16342000998556617108,l,ChJzY2huZWlkZXIgc2FuaXTDpHIZLPJy8Yos7QRaHCISc2NobmVpZGVyIHNhbml0w6RyKgYIAxAAEAGSAQdwbHVtYmVyqgEaEAEqFiISc2NobmVpZGVyIHNhbml0w6RyKAU;mv:[[49.136762499999996,10.1954681],[48.4131989,8.332458299999999]];tbs:lrf:!1m4!1u3!2m2!3m1!1e1!1m4!1u2!2m2!2m1!1e1!2m1!1e2!2m1!1e3!3sIAE,lf:1,lf_ui:14

This is my review, which only i can see:

Can you please help me out and release my review?
Thank you very much!
Best regards

Familie M

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Hello,

I see one of my reviews got published but most over the last year are still unpublished—can you please fix the rest of them too?

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Hello @InaS ,
Thank you for your support. And as always, half of the two months’ worth of reviews aren’t reflected. please investigate.

https://goo.gl/maps/xVvWnSoMZirx6dcM9

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Hi @YasumiKikuchi and @JV7 , thank you for reaching out! Your accounts have been sent to the teams for review.

Hi @FamilieM , welcome to Connect! Please note that this thread is for Local Guides to share when multiple reviews have gone private. If you continue to experience this with more reviews, do let us know. In the meantime, please check out the Maps user-generated content policy. Thank you.

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Hallo, leider werden die meisten meiner Rezensionen nicht angezeigt. Ich habe alle Hilfeseiten durchsucht und auch meine Bewertungen dementsprechend angepasst. Allerdings wird noch immer nichts ausgegeben. Kann mir bitte jemand helfen?

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@DeniGu

Two weeks have passed. Wonder if there’s update to recover my hidden reviews? Thanks.

2 Likes

Hi @ivanos ,

Thanks for tagging me. Your account is already with the team who works on reviewing contributions, but unfortunately, we can’t provide a timeline for when their investigation will be completed.

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Can you help ne with this @DeniGu

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Within the last two months, four of my reviews have been wrongfully affected, and are not published on Maps. Please give me a hand. Thanks!

1 Like