Thank you for your reply @jojo522 however can you please provide:
- A screenshot of your actual review from within your Contributions tab.
- What Operating System are you using
- What is the version of your Maps
I don’t understand why u want screen shots since I already forwarded the contents as if you are not believing me.
Please understand and believe that I am using PC for reviews and it has updated version. More over, I had bad experience of past reviews being not added on the ground that I edited it for betterment sometimes.May be by default it is not added as if violating policy and now advise Google to look in to it. How ever , thereafter I fear editing and even stop review writing.
Hi @Bobiisha
After 9 days, did you manage to explain why you are blocking the opinions added by the customer?
I haven’t received any information.
Let me try to reformulate the question asked by @AdamGT
You said “New Review not shown as addition although showing in incognito mode”
For definition, if a review is not visible in a place should also not be visible in Incognito Mode, so what you are saying here seems to be a contradiction.
We already know that your review is not visible (your link doesn’t work for us)
That’s why he’s asking for a screenshot, where we can see that the review is visible in Incognito mode. We don’t need to know the content of the review, we want to know what you see.
As an example, here below one of my published reviews. As you can clearly see, I am in incognito mode on mobile.
Regarding why the algorithm removed your reviews, and how to fix it, please read: Flag and fix inappropriate content "If a review you wrote has been flagged and removed, you can fix it yourself. Edit your review to follow Google review policies — for example, you might remove a phone number or URL from the review. Your review will be automatically republished.
Google uses automated spam detection measures to remove reviews that are probably spam. Although legitimate reviews are sometimes inappropriately removed, these spam prevention measures help improve people’s experiences on Google by ensuring that the reviews they see are authentic, relevant, and useful."
So please try to edit your reviews to make them public again
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Thank you @ErmesT for jumping in and explaining this so succinctly to dear @jojo522 .
@jojo522 you said “I don’t understand why u want screen shots since I already forwarded the contents as if you are not believing me.”
This is not a question about believing you or not, but you did not provide what I asked you for!!! I did not ask you for the the content. I specifically asked you to provide a screenshot as we need to see the screen as you see it. I also asked you to advise on your Operating System and the version of your app!!!
Once again please note that the responsible team are aware of the experience that you are having and are currently investigating. We are asking for details from you as this information will help the team to solve the issue.
Thank you for your understanding!
Thanks @AdamGT @ErmesT prompt and proper explanation.
Regarding your requirements please find below the details:
- A screenshot of your actual review from within your Contributions tab.-already sent see above
- What Operating System are you using-mini 12 iphone
- What is the version of your Maps-Version 5.70
@jojo522 , you said the review is visible “in incognito mode”
Can you show a screenshot taken in “incognito mode” where we can see the same review, like the one I was showing to you?
@ErmesT @AdamGT My review is not visible publicly but visible to me (my link doesn’t work for others) made me confused for incognitio mode. Hence screen shot is not possible.Sorry for the misunderstanding.
Appreciate the publication of my review since it is genuie and not violating any policies.
Regards.
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Thanks for confirming @jojo522
Once a review is made private, the only way to trying to republish the review is through the process indicated here: Flag and fix inappropriate content.
Can you please edit also the title of the post, to avoid sharing confused information
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Hello i am lvl 8 local guide , can someone tell me why my reviews dont show?
I tought it toke a day to come online cause some come after a day but now a see some from even a week ago dont come online?
Also my pictures do not all show…
I feel like i lost my trust now in this system…
I mostly edit my review after posten, is that a problem?
Thanks for help, if my post show lol…
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Yes, editing your review seems to be a problem, @De_Rouck_Sidney , that mostly depends of the device you are using for the edits. The team is aware of this, as the issue has been already escalated and is under investigation. I can’t give you a better advice because your profile is not accessible.
In any case, please keep in mind that a review can also be made private if violates the Maps User Contributed Content Policy .
To help the team, can you please tell us some more detail about:
- You device type
- your operating system (e.g. Android 11)
- the version of Google Maps App you are using
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Hi @jojo522 ,
Thanks for reaching out to us!
We are sorry to hear that you are experiencing this and wanted to let you know that we are looking into it.
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Hi @mroz157 ,
Please have in mind that such investigation can take time and we are not always able to share the results. I kindly ask you to allow time for resolution.
Would you mind sharing a link to the review in question?
Hi @budikawi ,
I see that you have 4305 reviews in your profile. In case you wrote a review that is not publicly visible and is not violating the Maps contribution content policy, please share a link with me so we can look into it.
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As long I remembered, I never make my reviews private. I have no idea what really happened…
Hi @Bobiisha
really for so long you do not know what we are talking about, what opinion is it?
How can I send the link if only I can see this opinion?
- @ErmesT Thans for your answer. I found out ech time editting the review dissapear for sure now. 1 phone is a s9+ not updated since jan2021. The other samsung A50 or something is up to date, but it has nothing too see with the phone i think… i saw i was missing 41 reviews. So i deleted like 2 or 3 reviews… and reuped them with succes… but it got stucked again in the 4th one… they wont show even after 4 times reuploads… this is a real pain in the ***, this started 11 months ago… its time to wake up for google! I found it out cause i had 2 phones… otherwise i never knew about this! How come u cant check my profile? Euhm enter ijsbroers in boortmeerbeek belgium then look newest. Thanks for the help man.
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You are welcome, @De_Rouck_Sidney
Your profile was not accessibile from here when I responded the first time.
Now I can clearly see the difference between the numbers.
12 of my reviews are hidden too, and I am making test too
Most of the time editing the review on desktop makes the review visible, while editing a visible review on mobile do the opposite.
That’s why the team is asking about device, operating system and app version.
It seems the reason of the glitch is not so easy to find
@Bobiisha @ErmesT @AdamGT Thanks to know that the problem being looked at from your end. But as suggested:
Once a review is made private, the only way to trying to republish the review is through the process indicated here: Flag and fix inappropriate content.
How can i fiag and fix inappropriate content when the review is genuine and not violating polices.
I fear in India we have temporary closed PIO and some shops closed temporarily due to pandemic resulting in such things.
3 reviews for already opened shops had same problem.
So i stop reviews since i feel only waste of time.?
Thanks