Hi
I posted a review for a good dentist, and if I go to https(://)www(dot)google(dot)com(slash)maps(slash)place(slash)… The review shows up for me when I am logged in, but it doesn’t show for others, or for if I view it an incognito window
I posted it 2 months ago
What can be done?
Thanks
Hello @Art77 , @Aleksey159 , @Olgamunte1 , and @_2022
When someone posts a review, the review goes to the Google moderation system to make sure the review doesn’t violate any policies. the automatic filters instantly determine whether the content is legitimate, and most fake and fraudulent content is removed before anyone actually sees it.
The filters look at reviews from multiple angles, such as:
The content of the review: Does it contain offensive or off-topic content?
The account that left the review: Does the Google account have any history of suspicious behavior?
The place itself: Has there been uncharacteristic activity — such as an abundance of reviews over a short period of time? Has it recently gotten attention in the news or on social media that would motivate people to leave fraudulent reviews?
If you believe your review is not breaking any rules then please write here in this thread. Unpublished reviews and photos on Google Maps.
Hi @zidigvum there’s currently a known issue with unpublished reviews. Please use the form below to request investigation
https://docs.google.com/forms/d/e/1FAIpQLSdEYYLY9EUPoAy9Wj_qqsbUd8kF9g_hiR0P2GXdrSoubu57og/viewform
I will also merge your post your post to the mega thread to keep the discussion in one place.
Hi @Art77 there’s currently a known issue with unpublished reviews. Please use the form below to request investigation
https://docs.google.com/forms/d/e/1FAIpQLSdEYYLY9EUPoAy9Wj_qqsbUd8kF9g_hiR0P2GXdrSoubu57og/viewform
I will also merge your post your post to the mega thread to keep the discussion in one place.
Is the problem already known to the developers? Because even the scores are not published, this was not the case before.
Вы каждый аккаунт собираетесь проверять? Ну это смешно, видно сколько пишут, а сколько не пишут, что их отзывы не публикуются. Может проверите свою систему? Чем проверять миллионы аккуантов!
Obviously there is a problem if the account is new, for the first time I put 5 * on the store and they are not displayed. the account could not be violated in any way, the problem is global, you need to transfer it to the developers
Даже если завести новый аккаунт с него не публикуется)) смешно читать ответы проверим, что проверять новый аккаунт? Если не публикуется ни оценка ни тем более отзыв, пора задуматся о своей проверке системы.
Вообще не публикуются с моих аккаунтов странно очень, второй день так(.
Thanks I filled the form but nothing better for now.
There must be a global issue as even most basic legit, no special symbols, no exclamation marks, no sensitive words, 5 stars reviews are not being published.
Hi @Ced6919
Earlier each review was evaluated individually, but Google got smarter and started evaluating more aspects to detect spammers. Bad reviews in the past and other kinds of violations now can result in reviews not going public.
You need to wait quite a while after filling the form. 3 weeks is an educated guess.
Cheers
Morten
but you are wrong, reviews do not work even from accounts where reviews have never been written before. even 1 rating is not published, this cannot be
Thank you for the tip, the message has been sent, and I am still waiting, and the problem is still there, and the solution has not been resolved
U mnie również od kilku dni nic nie przechodzi. Myślałem że to mój problem ale u koleżanek jest to samo. Dziwne abyśmy wszyscy mieli pobanowane konta na raz.
Yes, this is a problem, it’s strange that they don’t want to admit it here, and they don’t want to help.
On which country are you trying to post your reviews, @_2022
Republic of Moldova @ErmesT
Thanks @_2022
If you think your reviews are respecting the rules, please fill in the form @iyudhi shared in the reply flagged as the solution of this thread.(https://www.localguidesconnect.com/t5/General-Discussion/All-of-my-posts-and-reviews-cannot-be-showed-on-the-google-map/td-p/3463800 ) .
Your account will be automatically submitted to the Maps team for a check. For more information on the topic, please take a look at this thread.
Formularz wypełniłem, na nic to się nie zdało. Dla mnie to znów jakiś błąd po Waszej stronie.
Parę miesięcy temu również nie można było dodać (nie mówię tu o czasie pandemii bo wówczas było oficjalne stanowisko że wyłączacie na jakiś czas możliwość publikacji).
