Hi @swyant4 ,
Thank you for reaching us. Regarding your inquiry, please make sure to check in the settings of your phone. You can try to resolve the problem that you are facing, is by following the instructions bellow:
- Open Setting on your phone and then click on Apps
- Select Maps > uncheck all permissions => Go to storage > Clear Data
- Then select Google Play Service > uncheck all permissions => Go to storage > manage storage > clear all data
- Please reboot your phone
- Then access Setting once more > Apps
- Select Maps > check all permissions
- Select Google Play service > check all permissions
Have you tried any of the suggestions in this Google Maps help forum topic? (The question and the recommended answer). Please feel free to let me know if Google Maps works correctly afterwards.