06-30-2017 03:26 AM - edited 06-30-2017 03:47 AM
@OnyedikaBenjaminJ @GusMoreira @MariaBi
If we all sat down and had drinks while waiting we'd been so drunk already couldn't
even read comments.
NO, PROBLEM HAS NOT BEEN SOLVED YET!!!!!
Points are declining again, view count is not moving. We run some tests over the last 6-8
hours. Here are the results. New pics: they show up, points are not moving, in a few hours
declining again. New pictures do show up though and individual view counts increasing.
(Total view count is not moving.) Also, pics posted in one country would or would not be
visible/accessible in another. Totally random. So far I lost 4% of my points, 2% of my pics
and counting.
THE POINT HERE IS: we all respect, like and trust Google enough to wait and maintain faith.
We would deserve the same respect and trust from Google to see some explanations and
immediate information on change of policies that would justify losses. Silence sometimes
interpreted as ignorance. That's not good. Also, based on experience, even in case of policy
changes it's not a good idea to take away that was previously awarded especially if/when
the other party did nothing wrong, was not even asked, and was not given an opportunity
to present an opinion before finalizing changes.
06-30-2017 03:37 AM
Hello,
After 4 days of declining numbers they are finally restored. Thanks.
One moment i thought everything was gone since maps showed 0 reviews and photos.
But after forceclosing the app and restarting it, everything looks good now.
@GusMoreira wrote:UPDATE (06/30/17): Discrepancies in awarded points have been rectified. You should be seeing your points updated as per the approved contributions you have made on Google Maps
UPDATE (06/28/17): Photos have been restored to all users account however you may still see some discrepancies in awarded points in your Contributions tab. We continue to work on this issue and appreciate your patience
06-30-2017 04:41 AM
Thanks. It got fixed now.
@OnyedikaBenjaminJ wrote:@KomalMaru try updating maps, if it n persist, just relax, its will be fixed
@KomalMaru wrote:Not yet.
Dont know when and how this issue will resolve. I am scared to upload new photos too
06-30-2017 05:08 AM
Thanks Local Guides Team
my points recovered
06-30-2017 05:09 AM
Congrats mate @Anonymous
06-30-2017 05:15 AM
My Points almost recovered Thanks Local Guide Team
06-30-2017 05:22 AM
Hi Local Guides Support Team
i noticed my photo views are not updating since one week
Saw some posts of your support team that your recover the views on Local Guides but my views still not updated, kindly fix this issue
Ata Ur Rehman
Local Guide
06-30-2017 05:49 AM
Zdjecia i punkty znikly jak zmienilem telefon