GusMoreira's post
cancel
Showing results for 
Search instead for 
Did you mean: 

Report a missing road on Google Maps

Former Google Contributor

report-missing-roads (1).png

 

You can add places, suggest edits on existing listings, and report problems on roads — but what if a road doesn’t exist? We’ve heard your feedback that you’d like the ability to report missing roads on Google Maps — as of today, this feature is now available on Google Maps for desktop and Android*.

 

No one knows your community better than you do. If you spot a missing road, place a pin where the missing road should be and make sure to include any additional information that will help us verify the road exists. We’ll investigate your report and add the road to the map once it is confirmed.

 

To report a missing road on desktop

 

  • Open Google Maps
  • Click Send Feedback in the lower right corner
  • Select Report a Missing Road
  • Place the pin where the missing road should appear
  • Add the name of the road and any additional information

 

To report a missing road on Android

 

  • Make sure you have the latest version of the Google Maps app
  • Go to the location where the missing road should appear
  • Open the Menu and tap Send Feedback
  • Select Report a Missing Road
  • Tap the location of the missing road
  • Add the name of the road and any additional information

Screenshot_20170510-111014_framed.pngScreenshot_20170510-111029_framed.png

Screenshot_20170510-111102_framed.pngScreenshot_20170510-111142_framed.png

 

*This feature is not yet available on iOS.

Due to the volume of private messages Google Moderators receive, I do not read or respond to private messages.
Please post publicly so others may benefit from your discussion. Thank you.
163 Comments
Level 6

Will there be a feature that will allow us to add hiking trails anytime soon?!?!

Level 4

I will do all this but at the end of the email it will "not apply".

Anonymous
Not applicable
This content has been removed.
Level 2

Muchas  gracias por la información. Voy a tratar de hacerlo para deguir colaborando. Saludos.

Level 8

@Anonymous 

  1. Open Google Maps on country where road adding works (ex. Italy)
  2. Menu > Send feedback > Report missing road
  3. Move map to Namibia (zoom out > move > zoom in)
  4. Click on the place where is missing road

Regards

    :-Przemo.

Level 8

HI, i want some suggestion on how to reporting roads?

1..How to report the                       waterways across a river            having ferry (boat ) transport ?

2...How to report the trail             pathways ?

And what does the roads by broken line represents ?

..........................

@GusMoreira can you pls explain me how to report such missing pathways and what to write for them in description in reports?

Level 7

https://www.localguidesconnect.com/t5/Feedback-and-Feature-Requests/Updating-Roads-in-Kenya/m-p/5552...

 

In the forum post linked above, Googler @GusMoreira made the following clarification on 20 November 2017,

 

"Adding missing roads has a bit more complex system than adding POIs to a map, so we don't have this feature available in every region of the world (yet!). The reasons that affect the launch of the feature in a certain area van vary from technical challenges to local regulations we need to comply but our team is still in full force trying to remove these blockers to make more regions available as we know there's a lot of ground to cover."

Level 8

I wonder if i reported a road and it get published,,,then in what section/category it would be counted in our contribution page......

I think there should be a separate category (ROADS) in contribution page...isn't it ?

@Przemo@sputnikjim @NareshDarji

 

@GusMoreira you have not responded to my prev. Comment. No way. 

Level 7

@mSiDDHARTHA,

 

1.  The Local Guides Program does not award points for adding or editing roads, so these actions are not included on the "Contributions" page.

 

2.  Google employees write the posts in this "blog" but, with very rare exceptions, they do not respond to comments.   Please start a discussion in the Mapping Your World forum if you have concerns about adding or editing features n the map:

 

https://www.localguidesconnect.com/t5/Mapping-Your-World/bd-p/Mapping

Level 8

we are rewarded by 15 points for each road report....this is what i see after every report of roads @sputnikjimThis pop-up shown after a road reportedThis pop-up shown after a road reported

 

Level 8

How do you add a complete road? Every road has a starting point and ending point or multiple points?, how do we map them? For example 1: Straight road has only two points (Starting and Ending). example2: A Straight road had multiple connecting roads? How do we add them? Is there any specific way of doing it. Today I found one unnamed road I want to add a name to that road I couldn't select the complete. I have to drag a point on the map and then add the road name. Later I also found when we click on feedback missing road option is there where it asks only for the road name. But I also have roads which are interlinked or interconnected with multiple roads and none of them has names. In this case how do we add names?

Hanu B Krishna
Serial Entrepreneur
Level 4

It's okay but to give feedback about a missing road how many points over the road should I report or only the two end and middle of the road.

Level 7

@Suzan,  Google does not respond to, or act on, comments added to their blog posts.   I do not know why.

 

If you want to get responses from Google or experienced users about road edit feedback, please make new discussion topics in the Mapping Your World forum.

Level 6

Where can I see the status of a missing road i've suggested? It's been three months already, how can it take so long??? Best regards, Federico.

Head over to the Mapping Your World forum if you have not done so already. Good Luck.

Level 6

Thanks Floren! I found a link where you said: See your map edits.

 

Now the thing is my edit suggestion is not listed there, although I have received the email confirmation from Google Maps.

 

Any ideas?

Level 8

@peterhammer

Because road error reports are not visible in "Your contributions". There are only POI edits, reviews and photos.

 

Regards

   :-Przemo.

Level 6

@Przemo

Thanks for your reply.

How then can I find out what is going on? The road is perfectly visible in satellite view, but after over three months of my request it has not yet been added.

Really dont know what to do. Any suggestion?

Thanks again.

Best regards,

    Federico.

Level 8

@peterhammer after three months feel free to report it again.   🙂

Level 6

@Przemo

Thanks again Przemo. Already did, a month ago.

Will do it again.

It is just a matter of sending it multiple times?

Level 9

Its great that we have been able to report missing roads for a year now.. but... Saddly those reports seem to be filed in to the same place as mising socks... Not one single misssing road I have reported has ever been added..

#missingMapMaker

Level 5

Your post is very comprehensive, thanks for the explanation 

Level 6

@AlexDuffield same here. This tool is useless.

Level 5

I agree. Does anybody from the Google here? Can you explain this sh*t?

Level 7

This is OK but it seems to be very limited. For example in Torrox its missing many of the small plazas and it does seem to like adding these as there is no road, just buildings.

For some you can even see the street name on StreetVuew.

Level 3

This is a good idea, but very poorly executed! What's needed is an app that will track your progress from "Point A" to "Point B", and thereby show the missing route in detail. There are many footpaths that simply cannot be described with a straight line!

Level 3

This "approach" is so lame that it's useless. Let me give a real-world example: I live in Oban, Scotland. There's a well-known footpath from the ferry terminal to the viewpoint at the top of Pulpit Hill. But it's not in Google Maps! Following the instructions here allows you to mark only a single point. This particular path is defined by 3 or 4 separate paths - none of which are on Google Maps. Tagging one point on the path tells no one anything about how to proceed from the beginning of the path to reach Pulpit Hill viewpoint, nor does it help Google add the path to its map. I think that whoever came up with this idea should be put in the corner with a dunce hat for the next 3 years. Seriously - it's that stupid!!

Level 5

Bagaimana  cara menambahkan jalan yang tidak ada ,tolong batuanya ,saya telah melapor tapi tidak di tanggapi

Level 10

日本ではその機能が制限されており、使うことができません。

Reporting missing roads are not availble in my country (iraq) ! 

Any other suggestions ? 

Level 8

 @IbraheemAl-Luaibi 

 in Poland we can report missed roads, but the reports goes to black hole – the roads aren't published.

I'm not sure, what is better.

 

Regards

    :-Przemo.

Thank you for this update @GusMoreira.

 

Your Google Maps team is doing a great job graduating Map Maker to Maps. It's happening bit by bit. We love how you thoughtfully implement ways for users to edit Maps, with a simple user friendly interface. Thanks for including Australia in this recent update.

 

We've been including notes and a link to our own My Maps with our suggested edits for roads. Our My Maps include our GPS traces, photos, videos of the area and correctly named road segments. Can Google use these kind of purpose built My Maps to better understand our suggested edits?? As in, we know it's inappropriate, illegal, or in violation of others' rights for Maps users to reference maps as a resource for suggesting edits. What's your understanding of how users can best give great suggested edits for roads on Google Maps?

 

Thanks Gus. Kindest regards from Osaka78 🙂

Level 8

Hi @Osaka78forTRUMP,

 

That is a brilliant idea to use MyMap to provide details for an edit.

 

I will try to do that in future when needed.

 

The only question is will the Maps team open it or not.

Yes @YK1001, thanks for your encouragement.

 

We decided to create a My Maps for each area where we find new roads. Easy way to keep GPS traces, videos and photos organised. Nice to be able to refer back later in case original suggested edit not applied. 

 

Initially we hoped the My Maps we created would show up in Google Search results for users looking for those new roads: seems like Google overlooks those My Maps in Search.

 

As for the outcomes of all our road related suggested edits, it seems hit and miss, similar to many other's experience for road edits.

 

Thanks again Sampson. Kudos and kind regards from Osaka78 🙂

 

Edit: recently we've been using the Street View app to add 360 photos of new street signs with a clear view of the street names for new roads. 🤞

Level 8

@GusMoreira I have incurred this simular problem as well, and great presentation here thank you

Level 8

Hi @DavidTito,

 

Please be noted that Gus is not in the LGs team anymore.

Level 6

pusad road is missing morath maharashtra please help 

Google Moderator

Hi @ansarkhan,

 

Please refer to the article above to learn how to add a missing road on Google Maps. If you're experiencing issues, let us know here or send feedback directlly through the Maps app.

Due to the volume of private messages Google Moderators receive, I do not read or respond to private messages. Please post publicly so others may benefit from your discussion. If you require urgent assistance, please tag a Google Moderator. Thank you!

Level 6

Hello @DeniGu, can you please further explain your answer?

I have requested for a road to be added at least 6 months ago, more than one time just in case. And it never got added.

It also seems to be the results everybody else involved in this thread is getting.

Are these requests being evaluated? What happened to my requests? Why we dont get any response after a request (either for yes or for no)?

Thanks for participating in this thread, it is the first time a moderator takes action.

Best regards,

    Federico.

I'm having problems with this feature. It says it's not available yet for my region. Why is this feature exclusive only to a selected few? I hope it will be made available for everyone soon because there are many roads to update right after Map Maker became 'unusable'.

Anonymous
Not applicable

Great content, thank you

Level 9

When is this feature expected to be launched in iOS? Any specific reasons for not launching it in iOS along with when launched in Android? 

 

Eagerly Waiting to be able to add lots of missing roads! 

Level 5
How can i add road if there is no sign and lines of road on map
Level 5

How to add road if there is no lines and signs

@Sohil_khan you can use your own local knowledge, Street View and Google's satellite imagery as basis for adding new roads to Maps. If Street View is missing you can create it. If satellite imagery is missing you can let your local government know about Google Base Map Partner Program.

 

Recently we heard a rumour that Street View can automatically create new roads from Theta V 360 video. Not sure about that yet.

 

Thanks and kind regards from Osaka78 😃

Level 6

Has anyone here got a road added??? This is very anoying.

Level 8

@peterhammer Yes, I have got many added roads.

Last two-three weeks they give 15 points per road added.

 

Regards

    :-Przemo.

My pointsMy points

Level 8
Level 6
Thank's for the information.
Level 7

Its really sad that we don't have the features available in our area..  all most all the roads are missing the names. And  most of the roads not aligned