GusMoreira's post
cancel
Showing results for 
Search instead for 
Did you mean: 

Report a missing road on Google Maps

Former Google Contributor

report-missing-roads (1).png

 

You can add places, suggest edits on existing listings, and report problems on roads — but what if a road doesn’t exist? We’ve heard your feedback that you’d like the ability to report missing roads on Google Maps — as of today, this feature is now available on Google Maps for desktop and Android*.

 

No one knows your community better than you do. If you spot a missing road, place a pin where the missing road should be and make sure to include any additional information that will help us verify the road exists. We’ll investigate your report and add the road to the map once it is confirmed.

 

To report a missing road on desktop

 

  • Open Google Maps
  • Click Send Feedback in the lower right corner
  • Select Report a Missing Road
  • Place the pin where the missing road should appear
  • Add the name of the road and any additional information

 

To report a missing road on Android

 

  • Make sure you have the latest version of the Google Maps app
  • Go to the location where the missing road should appear
  • Open the Menu and tap Send Feedback
  • Select Report a Missing Road
  • Tap the location of the missing road
  • Add the name of the road and any additional information

Screenshot_20170510-111014_framed.pngScreenshot_20170510-111029_framed.png

Screenshot_20170510-111102_framed.pngScreenshot_20170510-111142_framed.png

 

*This feature is not yet available on iOS.

Due to the volume of private messages Google Moderators receive, I do not read or respond to private messages.
Please post publicly so others may benefit from your discussion. Thank you.
163 Comments
Level 10
I edits all the missing roads in our area several times but Google map is not update properly
Jayanta Ghosh
Level 8

لطفا به ما هم توجه کنید

با تشکر

MFR
Level 3

Thanks for the info! 🙂

Level 8

That's fine but I was put a edited place but that cannot published till now.

Level 6

Thanks for your infomation. I will try it on my conutry

Level 8

Edits usualy take lot of time to update. Though nice information. Thanks!

Level 6

I, actually, doesn't see missing road option in Feedback section. There is only following categories:

  • add missing place (which is made for adding missed organisations and places)
  • fix translations
  • another feedback
Level 8

Thanks

Level 8

@AbhiMehta "Edits usualy take lot of time to update."

 

Lot of time??? 
You should write "Edits usualy take lot of time to update, as time tends to infinity"

😉

 

Regards

    :-Przemo.

Why still not in IOS?

Level 8

Screenshot_20170601-124022.png

 

I feel this problem from Bangladesh.  

Level 10

@GusMoreira This is an awesome feature! Is there anything that you can do to help me with this: Please help! Google Maps is sending people through my friend's yard . There's a missing road, and because of that, Google Maps is sending people through my friend's yard.

 

Level 4

I am having location not approved since one year 

what to do,???

Level 10

Добрый день ,а как быть с дорогой которую не видно со спутника ,дорога к объекту проходит через лес,

добавьте возможность отрисовать дорогу.

С уважением Виктор.

Ajaks
Level 8

 Interesting addition but as with the earlier Map Maker version the time scale of updates is left 'up in the air' . The same feeling is coming from this as with the requests in 'Follow Your World'  which has an open ended commitment to let Local Guides have the opportunity to update satellite imagery. I am concerned as Local Guides can only report missing roads and cannot add the roads. The feeling that the reporting is the easy part of the process but the updating of the maps is the important component . The good name of Google Maps is at stake if the Maps are to be reliable and up to date.

 

It might be useful for trusted Level 5 local guides to be given the opportunity to draw in the approximate path of the missing roads ? 

Level 7

This is helpful for people out there.

Level 7

Not available in your country ( Bhutan ) it says when I go to add a missing  road. Hope it's available here in Bhutan soon.

Doesn't seem to work in the UAE?

Level 7

why this option does not exist in Afghanistan? to change or name roads?

Level 7

Hey, @AhmadullahS I guess they still working on it. It doesn't work in Bhutan too.

Level 8

I tried to add Martello tower in Hambantota. But I got "NOT APPLIED · Place creation" massage. Please refer Martello tower (Hambantota)

Excellent update

Level 7

Yes, very nice update in google map. First i would like to say thanks google map team.....

I have tried once but still missing road are not viewing.

So what can i do?

Level 4

I want update more business but not seen wby

Level 7

Thats great, actually my house its in a new road that does not appear yet in Google.

Level 10

Very nice update specially for missing roads. But presently it is taking too much time to approve the roads. Hope Team Google will bring new update for editing the roads.

Thanks

Level 6

@GusMoreira

Venho observando a algum tempo que algumas Atualizações minhas que foram Publicadas não estão sendo incorporadas ao Maps

Sua atualização foi publicada. Algumas alterações podem levar até 24 horas para serem exibidas no Google.
Agradecemos por melhorar o Google Maps. Seus comentários o tornam um mapa melhor e mais útil para todos.
Só que depois de 24hs,dias,semanas, eu olho para conferir e vejo que está da mesma forma, não mudou nada.
morais de carvalho.jpg
Anonymous
Not applicable
Thanks for this post. Just one question: how can I put new name for road in my Country. my government already put new name for the road but not yet appear on google map. Thanks. have a nice day..
Level 8

Thanks for sharing!

Level 7

as this service is not working in all countries, I think it is important if Google points and promotes some local guides in these countries to be a moderator to help to review the requests that submitted by other guides and contribute to improving map services.

Saeed Kabrah

Good to know ! I live in an area with a lot of contruction so I will have to see if Google is already aware of the new roads or not. 

Level 9

i already edit many maps, its funny when some place have a road that it shouldnt even have, and some dont have roads that should been there. Im curious what database of maps tha google use when it first launched. In some places it still have many missing roads and wrong maps drawing. But im happy to help fix the maps 🙂

Level 4

Reported my road missing 6 months ago...
Screenshot_2017-06-15-10-41-33[1].png
https://www.google.co.za/maps/@-33.8059161,18.5189167,17.92z?hl=en

About 2 months ago, an edit was finally made but instead of mapping my road, someone turned a walkway that runs past the close I live in into a road on maps instead and gave it a name.

Now I have to probably have to wait another few months for someone to fix it 😄

Level 7

Just to let you know that this option its not available in the spanish version of google maps

Level 8

Is there anyway to add photo(s) to help evidence the report of a missing road ?

The pinpoint method does not give much evidence about the location , shape of the new road and length.

New street sign in Telford , UKNew street sign in Telford , UK

Level 7

This is good feature. Finally, I can make suggestions for new roads in my area.

Anonymous
Not applicable

How can we report unnamed roads?

Level 10

Not a good option. I have already reported missing road but still nothing happed. Must have facility like Map Maker. 

Level 8

Super sprawa  nareszcie można coś zrobić by poprawić  te nasze drogi. 

Ghost

There are many missing road in my area. As I want to contribute more to the Maps, I put them using 'Send Feedback' as @GusMoreira post here. But to many informations I have tried to suggest, there is none succeded. Is there any possible way to know what is inadequate to have those suggestions succeeded? I simply don't know why it is accepted or rejected. 

Level 3

It would be better i could selected start , middle & end of missing road or new road with a line .

Level 6

nên cải tiến thêm một công cụ có chức năng vẽ đường trên bản đồ

Level 6

The road just beside my home is missing, probably because in the satelite view the road is covered by a large tree, but if you zoom in you can view it. I have reported it around 1.5months ago but still not added. How to resolve this issue?

One of my edit went live but still gives wrong directions. I submitted it multiple times but still the same error. Directions.PNG

Level 5

Is already working? I think this new update is very useful. Thanks #localguides

@GusMoreira

On my desktop, the option to Report a Missing Road is not listed. and on my android phone, I get an error stating that "We [Google] cannot fix map issues in this region yet."

 

I feel like the tools that were available to us (MapMaker and report issues) have been discontinued, and now my region is not as much of an interest to fix accoding to Google. For the most part, I've been responsible for making Google Maps in my area (around 1000 km2) actually usabel but the recent opening/closing of major arteries can no loger be reflected on the map.

 

It seems that the LG program is geared towards countries where the map is accurate and the aim is to "enrich" it beyond that. Hence, the program is getting less and less appealing to me.

Level 2

after living here 2 years, still not on Google Maps. Still sending to a street with the same name in nearby town, 6 miles away. Telling people to use MapQuest so they can find us. Even Fedex and UPS are stymied if a temporary driver is on. Sears Repair is also lost. However, the US Postal Service can find us 7x24x365 - I wonder who's app they use!

Level 6

It's a great feature. I am glad they came up with it, i've waited for it for so long. Thanks for the helpful information.

Level 7

Yes, we can report a missing road, bridge, path etc on Google Maps.

To who? If nothing happened or nobody even not answering.

Path with bridgePath with bridgeNothingNothing

Level 5

Lots of missing roads and exits/entrance from/to express roads in my area (Lagos Nigeria). With Map Maker it was easy to correct thiese errors. Under the present method, I have suggested several corrections over the last 5 to 6 months and they are yet to updated. Google should make it possible for at least local guides at certain levels to be able to make changes directly on google maps (as was done in Map Maker)