04-12-2017 07:22 PM
1) I need to un-close it.
2) Then change the name to "Progressive Gardens"
3) Then re-close it.
I can't change the name while it's closed.
And yes, I've edited to re-open, the published email comes to me, but it still shows closed on the live map.
Are there any Moderators that can change the name for a closed place for me? I have personally confirmed that the name is wrong. It's important because of disambiguation with a business that is still open under a similar name.
04-20-2017 04:37 PM
SolutionI did contact the owner, and they asked me to help them, as they couldn't do it.
In the end, I re-opened the business. Waited for it to go live.
Someone else re-closed it. I re-opened it again. Waited.
Changed the name. Waited.
Then closed it. Waited and confirmed.
Then I confirmed the new business showing up correctly. I think problem fixed.
It took about 4 days, but eventually it worked.
04-12-2017 07:37 PM
What about helping the owner/manager to claim the business so this could became really easy?
04-20-2017 04:37 PM
SolutionI did contact the owner, and they asked me to help them, as they couldn't do it.
In the end, I re-opened the business. Waited for it to go live.
Someone else re-closed it. I re-opened it again. Waited.
Changed the name. Waited.
Then closed it. Waited and confirmed.
Then I confirmed the new business showing up correctly. I think problem fixed.
It took about 4 days, but eventually it worked.