05-07-2018 08:03 PM
Hello, for the last couple of months I can do all the things a Guide is supossed to buy reviewing and giving stars. It keeps asking for my name in Google an that has already be set for a long while. I am attaching a screenshot (though it is in spanish)
Any help would appreciated.
05-08-2018 08:35 AM
SolutionHere are two more steps.
Let us know if it works. Keep us posted.
05-08-2018 02:19 AM
Hi @LBujalanceFQ maybe this can help you out.
Close the Google Maps app and re-launch it.
Sign out and sign back in to Google Maps with the same Google Account.
Clear App data:
Open your device's Settings app (not the Google Settings app).
Touch Apps.
Select Google Maps in the list.
Touch Clear data.
Uninstall and re-install the Google Maps app on your Android device.
Hope this can solve your problem.
Cheers!
05-08-2018 08:35 AM
SolutionHere are two more steps.
Let us know if it works. Keep us posted.
05-11-2018 03:41 PM
Hi,
Thanks, I did everything but unistall (cause it did'n give me the option, since apparently, my phone only allows to "deactivate" the app. I did deactivate it and then updated with the latest version, and it still doesn't work!
Thanks!
05-11-2018 03:50 PM
Thanks for helping,
I have a problem: I can't remove my Google Account! I have a Samsung A3. I have tried in several ways and there isn't an option to do it.
Could you help me with that?
Thanks a lot.
Laura
05-11-2018 03:56 PM
Hi,
Since I couldn't remove the account, I deactivate Google + and deleted all data. And allowed all permissions. And now it works.
Thank you for your help.
Laura
05-21-2018 09:03 AM
How did you do that? I have been trying for days.
05-21-2018 09:08 AM
Thank you but in my "Settings" there is no "Account", so I can't follow any of that.
05-21-2018 09:10 AM
Hi @Salahhe,
Which OS you're using?