How to submit a mailing address that is different than the physical address

[bstreiss]

I've come across this with several local gardens in the area.  The physical address of the garden is different than the mailing address.  While I know Maps is mostly about getting people to the physical location, it would be nice to get a piece of snail mail to the correct physical location as well. 🙂

I see no easy way to add just a mailing address.  In once case, I own the business listing so I can edit from that end as well.  I'm afraid if I add a second listing, it will become confusing as the mailing address is several miles from the physical address.

Any advice?

[sputnikjim]

Does the website that is listed in the garden's details page list a mailing address for the group that maintains the garden?

[bstreiss]

@sputnikjim Not currently, but I can easily add one as I do the website. In general is that the way it should be done for others as well?

[MWJones]

For Google Maps, Google is only concerned about physical presence. Where they receive mail is irrelevant. Therefore, the mailing address should not be included, or added as a separate place.

[bstreiss]

@MWJones I understand your point, so maybe my question is more about the Mybusiness end of things (I tend to get confused with all the interconnected layers).

Being unable to enter a valid mailing address into a business profile seems like a major oversight. In my mind it's like saying only a land line connecting to the physical address will be accepted. 

I guess I'll never be able to trust Google for a mailing address again. 😞

[MWJones]

@bstreiss for the purposes of the public facing maps, it is always the physical address of the point of interest.

On the other hand, if a business is registered (claimed) with Google My Business (GMB), there might be a way of putting a separate "contact" address for GMB to contact the business via (say a postal box), but that address is never shown to the public on Maps. I am not an expert on GMB, so I can't say for certain if there is a separate contact address or not, but someone more experienced with GMB might be able to answer in that regards.

[JoyHawkins]

Michael is right that Google Maps is all about getting people to places so I would never rely on it as a source for mailing addresses. I would suggest you clearly outline on the website's location page that you have a different mailing address and street address and that should clear up any confusion.