Google Maps is Taking too Long!

[ColJordanP]

I have multiple edits that have been waiting for weeks for "others" to approve.

1.  FedEx Ship Center 151 East Main Street Ste 5 Unit 1, Hazard, KY, 41701

2.  FedEx Ship Center 630 Big Hill Avenue Ste 4 Unit 1, Richmond, KY 40475

I tried to post the links but the links would not work when posted on this forum, but I do not understand why it takes so long to get something approved by "others."

Any help and assistance would be greatly appreciated, all you have to do is login, paste the address into Maps and approve it.

This is been going on for months.

[ClintonW]

I checked the status of the edits, they are pending Google moderation so nothing I can do as a regional lead.

[MWJones]

Using the addresses, I was able to look up both of these listings in Map Maker (links below).

Both edits have been flagged for Google Moderation. This means any Regional Lead in this forum will not be able to approve them. Since the first one was only entered on October 17, and the second on October 4, neither has had time to run the course with Google. Currently Google Moderation edits can take upwards of 5 weeks to be handled (Regional Lead requests can be escalated at one week), so you will need to be patient.

If, after sufficient time has passed, you can request escalation. For instructions on doing so, please visit Creating an Effective Review Request in the Map Maker Product Forum (that forum is where you'll be making the review request as well). The instructions post will also be updated with queue times as they change.

One thing I note in both of your edits is the use of "Ste" in the address. Because of Google's Text To Speech systems in Maps and other tools, it is common practice to spell out every word. If Google deems it necessary for visual presentation, their systems will abbreviate appropriately.

@ColJordanP wrote:

1.  FedEx Ship Center 151 East Main Street Ste 5 Unit 1, Hazard, KY, 41701

https://mapmaker.google.com/mapmaker?gw=39&fid=0x8844c7d8d54d18bd:0xc16400c6964511f5

2.  FedEx Ship Center 630 Big Hill Avenue Ste 4 Unit 1, Richmond, KY 40475

https://mapmaker.google.com/mapmaker?gw=39&fid=0x8842fdf2f88b0ce9:0x6e99d1bddc4443d1

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[ColJordanP]

Thank you for the reply.

This is one of them if you do not mind looking, my Google Maps Community Leader ignores it on purpose:

https://mapmaker.google.com/mapmaker?gw=55&editids=MczFBKu1lXj1TtAzf6

[ColJordanP]

Thank you. These have been pending for over a month. Any suggestions?

[Flash]

As already stated these have been flagged for Google moderation, so no, your Regional Lead is not ignoring you.  Your RL cannot review this feature.

As these are not even a month old yet, they will not have made it to the top of the Google moderation queue.  The current queue lengths and what you can do if they are exceeded can be found at https://productforums.google.com/forum/#!msg/map-maker/hHEUG7VKthU/NaT5-1ewAgAJ.

Please note that words like "Suite" and "Unit" are not permitted in the Address Line, you are to use preferably numbers only though numbers plus the # sign will be accepted.

[MWJones]

@ColJordanP this edit was only entered on October 4th (and a second edit on October 14th). As I said previously, edits requiring Google Moderation are currently running a 5 week average turnaround time (some less, some more). These may have ended in Google Moderation due to a recently discovered bug (see this discussion here), and reports are that Google is turning those around fairly quickly (what quickly is I'm not sure). When an edit goes into Google Moderation queue, it does not appear in the Regional Lead queue, so your regular Regional Lead was probably unaware of it, not ignoring it.

In the case of this edit, the earliest you could submit an escalation request would be November 8th (5 weeks from October 4th, as per Creating an Effective Review Request).

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Col JordanP wrote: 

This is one of them if you do not mind looking, my Google Maps Community Leader ignores it on purpose:

https://mapmaker.google.com/mapmaker?gw=55&editids=MczFBKu1lXj1TtAzf6

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[ColJordanP]

Yes, that was yet another edit. But not the first, this was originally submitted in June. As one of the other locations was deleted by a local person in February stating they didn't like the name (as of that is any of their business).

[Flash]

There are no outstanding edits from June.  In fact, there are no outstanding edits outside of those made this month.

The naming you are attempting is against guidelines.  If the name of the place is "Impact Global" then that is all that should be in the name field.  Descriptors such as "Fedex Ship Center" are not permitted, and places named as such get cleaned up by spam fighting mappers all the time.

I see that you have not removed the inappropriate words from your address edits either.  The cannot be approved as you have entered them.

You have been given the document to follow, when you meet the requirements outlined in it please do create a new escalation in the Map Maker forum.

[ColJordanP]

I just emailed my attorney to send a letter to Google Maps. Impact Global - FedEx Ship Center in Suite 4 - Unit 1 IS THE OFFICIAL NAME OF THE BUSINESS. You cannot change legal contracts nor the laws of the Commonwealth of Kentucky once a business name is approved and also included in a contract.