02-08-2017 10:10 AM
Hi Maria:
My points went down in 6th of February, until 5th of February I had 308. Attached a screenshot taken yesterday evening.
The link you sent me before is not working...
Best regards
02-08-2017 10:19 AM - edited 02-08-2017 11:33 AM
Many thanks for the screenshot and detailed information, @MarceloT. Did you notice if the points have been dropping respect on the photos and / or reviews? All the links I have sent you are working. Did you mean this one togo to the Help Center → goo.gl/VRcd1w ? Please let me know if you still find any difficulties to connect and I'll send you all again.
I will need from you some more screenshots from Google Maps, though. If you prefer you can send them to me in private using our private messaging option. Here a step-by-step procedure:
1) Go on your profile in Google Maps and click on the menu:
2) Scroll the menu and open 'your contribution"
3) Take one screenshot of your profile with your points :
4) Click on "Reviews" and take a screenshot including your current reviews:
5) Do the same with 'Photos":
Many thanks.
02-08-2017 05:45 PM
Hello everyone,
I have the same problem too...
A few days ago I added some reviews taking my contributions to overcome the threshold of 500.
Today, with my surprise, I find that the total of my contribution has decreased to 388, even 113 points lower!
How could this happen?
Below are some screen-shot of my position
Thanks in advance for your attention
Paolo
02-09-2017 01:39 AM
Dear Maria:
Attached the screenshots from yesterday night (Kenya time) and now. I have 18 points less again...
At the beginning (certain time) I had 266 points, then I performed the review of 16 places and each place with 2 pictures at least and 2 reviews without pictures. According to the rules I should got 34 points. If you sum up 266 + 34 = 300 what I got at the end of the night.
This morning I wake up and check and I have 282 points. This is clearly wrong!!!!! Please help me to find a logical explanation of this or correct the verification algorithm of google, because, instead of encouraging google with this implemented system is obtaining the opposite
02-09-2017 01:57 AM
Meanwhile I was writing the previous email, my points were reduced again! It is clearly WRONG. Possibilities:
1) There is a problem in the google algorithm
2) There is a hidden policy of google to avoid have too much local guides in a certain category
3) There is hidden policy to accept the reviews performed and not published
4) There is a hidden policy to accept a picture and so reduce the points
Which on is it??? We need a logical and credible explanation. This is not in any menu, in any help written by google, or in any policy. These are not answers to the problem. Now I added the proofs and it is not eteric or elucidation, this is clearly proved that is wrong.
02-09-2017 02:30 AM
Dear Maria:
Attached a screenshots of one problem discovered:
1) In my review of Ulugbek Madrasa (Улугбек Мадраса) I added 8 pictures. ALL the pictures are of the exterior of the Madrasa and anyone can appreciate.
2) In the google just appear my review without any picture!
Is this a mistake or the pictures were banned?
The same for Gur-e Mir I added 4 pictures and retrieve 3. Nevertheless, the difference is 1 point.
02-09-2017 02:44 AM
Attached another problem:
I cannot add more pictures to Puma Punku site (in La Paz - Bolivia). In the past I added 2 pictures but just consider 1. Now, I tried to add many pictures and do not show them. Just the messages as presented below.
It is a bug? or policy? what is it?