can I still get the Drive Storage perk, after 3 months of reaching level 4?

[JorgeA]

Hi, I got to Level 4 on November, but wasn't aware of the 30 days limits for redeem the code. So i was posponing it until I actually need that space. So now i would like to use that extra 100Gb and sadly i read i cant anymore. Is there a way to "ask" for the unclaimed perk after the 30 days period?

[YK1001]

Hi @JorgeA,

Posting here is a way to ASK.

Having said that, I observed lots of askings here, still no success case reported.

[MariaBi]

Hi @JorgeA,

Thank you for reaching out.

As a reminder,  you must redeem your Drive storage voucher within 30 days of reaching Level 4. Note that we're only able to troubleshoot Drive-related issues within these first 30 days. Learn more here in our Help Center. 

Many thanks.