Why can't I edit my caption?

[Vanessa_L]

For some reason, after I upload a picture, it cannot be edited whatsoever. I can't edit the caption or delete it. When I edit the caption and hit send, it appears to go through successfully, but when I exit the picture and go back to it the change is gone. Then a pop-up message comes up saying Google Maps can't be reached. When I try to delete, it encounters an error. I've tried editing on and off wifi, and I've tried restarting my phone—all to no avail. What's going on?

[EhsanD]

Hi @Vanessa_L,

Have you tried on a desktop computer as well?

And may you please share the problematic picture?

[MahmudPolash]

hello @Vanessa_L, try to connect in mozilla  firefox browser

[EhsanD]

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@MahmudurR wrote:

hello @Vanessa_L, try to connect in mozilla  firefox browser

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Hi @MahmudPolash,

I guess she is using the Google Maps App...

[Vanessa_L]

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@EhsanD wrote:

Hi @Vanessa_L,

Have you tried on a desktop computer as well?

And may you please share the problematic picture?

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Hi @EhsanD,

I can't figure out how to edit the caption on my laptop. I only see options to share and delete. It would be ideal to be able to edit from my phone, though, as I am rarely near a laptop/desktop computer. Pictures from my laptop and phone are below.

Laptop

Android Phone

[Vanessa_L]

Correct, I am using the Google Maps app.

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@EhsanD wrote:

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@MahmudurR wrote:

hello @Vanessa_L, try to connect in mozilla  firefox browser

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Hi @MahmudPolash,

I guess she is using the Google Maps App...

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[ShafiulB]

@Vanessa_L Hi!!

Welcome to Local Guides Connect Forum and Thanks for your Posting on Connect....

For this matter its may for some small mistake... 

Re-check your Data connection strength

Please Re-check that you are signed in with your account. 

Try With an Update App or Google Chrome Browser.

Try this way, feel free to Post again if any more questions.

Happy Guiding. 

[Vanessa_L]

Hi @ShafiulB,

My data connection is strong, and I am signed in. I am even able to upload a new picture and add a caption before the upload. However, I am unable to edit captions for any pictures after they are uploaded.

[EhsanD]

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@VanessaL wrote:

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@EhsanD wrote:

Hi @Vanessa_L,

Have you tried on a desktop computer as well?

And may you please share the problematic picture?

---

Hi @EhsanD,

I can't figure out how to edit the caption on my laptop. I only see options to share and delete. It would be ideal to be able to edit from my phone, though, as I am rarely near a laptop/desktop computer. Pictures from my laptop and phone are below.

Laptop

Android Phone

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Hey @Vanessa_L,

Thanks for sharing.

Using my cellphone, I checked one of my photos on Google Maps and could edit the caption and also added a new photo and again was able to edit 

So, how do you do the edit? Maybe the issue is there.

What I do is under the "Photos" tab in Google Maps, I find the desired photo then I click (hit) on it and when the photo enlarged then I click (hit) on the caption and I can modify it.

By the way, I am using an Android phone and the order/procedure might be different on a non-Android device.

Please try this if you haven't.

BTW, nice shot of delicious pizza!

[ChristianR]

Hi @EhsanD

I have the same problem. Using Windows and Mozilla Firefox is not possible to edit photo captions (there isn't any option to edit)

Android: using Maps app it is possible to edit, but not possible to copy text from your caption (ie. I have some text that want to add in each photo...and I don't want to type all the text again, so I prefer to go to an older photo, copy the text and then paste into the new one).

Try it and tell me