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Why is my edit status “Pending” or “Not Applied”?

Google Moderator

Caption: A graphic that shows “NOT APPLIED” has been added to suggested edits on Google Maps.Caption: A graphic that shows “NOT APPLIED” has been added to suggested edits on Google Maps.

Local Guides submit edits on Google Maps to ensure their communities are accurately represented. After you add an edit to Google Maps, it’s reviewed by either local operators, an automated system, or both to ensure the information is accurate and follows our guidelines.

 

If your edit is Pending, that means we’re still reviewing it. We may need additional information to verify that your edit is accurate. It may take some time for us to gather that information and for fellow Local Guides to use the Check the facts feature on Google Maps to confirm the information you shared is correct.

 

If your edit is Not Applied, that means we were unable to confidently verify the information you shared at this time.

 

We hope this doesn’t discourage you from being an active Local Guide. We appreciate all of your efforts to help make the world easier to navigate for millions of people around the world.

Due to the volume of private messages Google Moderators receive, I do not read or respond to private messages. Please post publicly so others may benefit from your discussion. If you require urgent assistance, please tag a Google Moderator. Thank you!

1,887 Comments
Level 9
Level 9

@VILo

 

Don't get your hopes up, I have been waiting more then 2 years for the exact same problem in SA to be fixed.

Have a scammer changing shopping centers with thousands of reviews to FNB ATM, changing to ATM and the email address,. Unable to change it back.

 

Seems ounce they "ban" a guide the ex guides goes on a revenge spam attack, and there's absolutely nothing Google maps or local guides connect can do to stop this person because you don't have to be signed in to edit or be a guide. 

Problem comes trying to change it back but us guides gets the famous not applied feedback.

 

Local guide connect admins creates these "creature's" by banning for just because so all there years of work goes down the drain.

 

Wouldn't a suspension for 3 months before life time banning work?

Level 9

Inspite of putting all the information accurately i always get a feedback " Not Applied " when i try to add ATM .

We cannot add ATM ? Can anybody explain ?

Topendra Katel
Local Guide from Nepal.

I have noticed that few name changes still remained on pending status for a long time. I am also not sure how the editing approval process is done. But if any kind of assistance from my end can help to make the process faster and easier, I am ready to consider it.

Level 7

This is because, it was not reviewed by any other local guide the information you have given is surely correct but this google AI understands algorithms.

As google wants truly data which is 100 present correct, dont worry it take time,when it understand it it surely approved your data uploaded.

 

Thanks for reading.

Level 7

For some reason my fully sourced and linked version of this post will not post, so here is the neutered version

"We hope this doesn’t discourage you from being an active Local Guide."

 

It is quite discouraging when it happens too often, or for no logical reason.

I suspect my invisible rating has been downgraded because too many of my edits have been on the informational cutting edge, or not applied  because there was a problem with the road edit submission subsystem. 

 

Case in point:  the US Navy SPAWAR recently changed it's name to NIWC.  But an attempted edit to correct the name and the now 404'ed website address were denied.   

 

Another example,  Madra Rua in North Charleston SC recently was burnt to a shell, but repeated edits to mark it as closed are denied. 

I even submitted some of the pictures on the web as proof, and it was still not applied. 

 

 

But the two most maddening ones are the result of last year's Kilauea eruption.   

Hawaiian Tropicals Direct no longer exists in any recognizable physical form, yet the location sits unchanged and corrective edits are not applied. 

 

 

And of course the crater rim drive parking area.  

 

 

THE EDGE OF THE CRATER COLLAPSED AND TOOK THE PARKING AREA AND PART OF THE ROAD WITH IT, yet my edit was denied.  multimediaFile-2639

 

There needs to be an option to show supporting primary source evidence, besides photos, for an edit. 

 

Also some feedback is needed as to why an edit was not applied, instead of an all encompassing, yet totally uninformative  "Not Applied".

 

Level 9

Location of some places has been changed and phone number,name etc most of places changed plz advise how to overcome.

SKPattnaik
Level 10

MashaPS

I have place the site of the property, phone and photos.

And I keep getting not applayed.

It happan only at Alfei Menashe, only 2 sec after my making the new place

Yitzhak Levy
Level 7

I added a place which is a local veterans park and the system auto 'Not applied' it. How do I now escalate that to get it added?

 

Name: Northfield Veterans Park

Location: 1913 Oak Ave, Northfield, NJ 08225, USA
 
@NayaraA - Are you the appropriate person to handle such questions/issues for my geographic area? If, not then who would be?
Former Google Contributor

Hi @Bill_Banks,

Thanks for reaching out!

 

When making an edit we take a lot of different factors into account to make sure everything added to the map is accurate and follows our guidelines.

 

There are some places where the provided information is not enough and edits might take a little longer to be checked and applied. There are regions around the world where there simply is not enough information for some edits to come through successfully or immediately and it certainly has nothing to do with you personally. Please make sure your contributions are as detailed as possible. While your edit is being reviewed you might receive an inquiry to provide additional information as well.

 

That said, I will merge your post to Why is my edit status pending or not applied. where you can find some additional information on the topic.

Due to the volume of private messages Google Moderators receive, I do not read or respond to private messages. Please post publicly so others may benefit from your discussion. If you require urgent assistance, please tag a Google Moderator. Thank you!
Level 7

@AlexaAC - Thank you for the responses however I will say they seem somewhat dismissive.

 

1. Your suggestion that you have guidelines and take many different factors into consideration do not tell me any weakness in my submission. The guidelines you cited and which I read offered me nothing for this scenario.

2. I provided all available info and you suggest edits might take longer with limited info. My submission is not being checked. It was 'Not applied' instantly.

3. You mention about regions of the world with limited info. I live in one of the most densely populated areas in the United States of America.

4. I can make the contributions more detailed if Google provides us with more options to provide that detail. That being said I have already provided High resolution 360° imagery as evidence of the request to add a place.

5. My edit is not being reviewed. It was 'Not applied'

6. I need my previous question answered. Do we have particular moderators for our Geographic areas?

7. When you move a post it seems to make it not possible to reply. Please dont do that unless the issue/post is resolved.

__________________

- Google Moderator

Hi @bbaannkkss,

Thanks for reaching out!

 

When making an edit we take a lot of different factors into account to make sure everything added to the map is accurate and follows our guidelines.

 

There are some places where the provided information is not enough and edits might take a little longer to be checked and applied. There are regions around the world where there simply is not enough information for some edits to come through successfully or immediately and it certainly has nothing to do with you personally. Please make sure your contributions are as detailed as possible. While your edit is being reviewed you might receive an inquiry to provide additional information as well.

 

That said, I will merge your post to Why is my edit status pending or not applied where you can find some additional information on the topic.

_________________________________

Level 5

I added a place which is a local veterans park and the system auto 'Not applied' it. How do I now escalate that to get it added?

 

Name: Northfield Veterans Park

Location: 1913 Oak Ave, Northfield, NJ 08225, USA
 
{NayaraA} - Are you the appropriate person to handle such questions/issues for my geographic area? If, not then who would be?
Former Google Contributor

Hi @Bill_Banks,

 

From time to time, your edits may not be applied as we reserve the right to disable user generated contributions for individual business profiles and business categories to prevent abuse.

 

Please note, I will merge your post to the appropriate thread, Why is my edit status pending or not applied. To respond, please scroll up to the comment box located at the top of the page. Add your comment, tag a Local Guide or Googler and post your comment. This way we receive a notification. Please refrain from starting a new thread on an existing topic, thanks.

Due to the volume of private messages Google Moderators receive, I do not read or respond to private messages. Please post publicly so others may benefit from your discussion. If you require urgent assistance, please tag a Google Moderator. Thank you!
Former Google Contributor

Hi @sayedhasan1969,

Thanks for reaching out.

 

When making an edit we take a lot of different factors into account to make sure everything added to the map is accurate and follows our guidelines.

 

There are some places where the provided information is not enough and edits might take a little longer to be checked and applied. While your edit is being reviewed you might receive an inquiry to provide additional information as well.

 

Since what you've posted is not an idea I'm going to merge it to a relevant thread - Why is my edit status “Pending” or “Not Applied”?, where you can read more about this topic.

Due to the volume of private messages Google Moderators receive, I do not read or respond to private messages. Please post publicly so others may benefit from your discussion. If you require urgent assistance, please tag a Google Moderator. Thank you!
Level 5

Bom dia amigos ,

 

Estou com um problema em editar um local no mapa , eu sugeri ao google maps alteração de nome e horário de um posto de gasolina  porém foi recusada , mas um detalhe bem interessante que eu trabalho na administração do posto .

 

Eu fiz a sugestão de 24 Horas de funcionamento , pedi para alterar o nome de Br Petrobras(retiramos a bandeira) para Posto Tulipa Ltda .

 

Se alguém possuir algum contato para que eu possa agilizar o processo ficarei muito grato .

Former Google Contributor

Olá @Lucas4peace

Bem vindo ao Connect e prazer em conhecê-lo. 

 

Eu gostaria que você soubesse que todas as edições enviadas ao Google Maps são analisadas por sistemas automatizados, operadores locais ou ambos, para garantir que as alterações sigam nossas diretrizes. 

 

Caso o local seja reivindicado por um proprietário, cabe a ele estar fazendo as alterações.

 

Eu estou movendo o seu post para o tópico Why is my edit status Pending or Not Applied? onde você pode ter mais informações.

Due to the high volume of private messages, Google Moderators do not read or respond to them. Please post publicly so others may benefit from your discussion. If you require urgent assistance, please tag a Google Moderator. Thank you!

Former Google Contributor

Hi @Trkatel

 

From time to time, your edits may not be applied as we reserve the right to disable user generated contributions for individual business profiles and business categories to prevent abuse.

Due to the volume of private messages Google Moderators receive, I do not read or respond to private messages. Please post publicly so others may benefit from your discussion. If you require urgent assistance, please tag a Google Moderator. Thank you!

Level 7
@JavieraAu "From time to time, your edits may not be applied as we reserve the right to disable user generated contributions for individual business profiles and business categories to prevent abuse." Then why is this not indicated, instead of the uninformative and discouraging "Not Applied"?
Level 7

I had added a missing place and got mail:

The information you provided about ***** is being reviewed.

it's already taken more than 50 hours but still, the place is not listed on google maps.

the problem is at the place there is hosted an NGO event for 7 days and the place is far from the city. thousands of people will arrive daily to attend the event. if listing takes more time it will create problem to the public.

is there any way to make the process o listing faster.

thanks for support in advance,

 

Level 9
Hi @prit, there is no way to make the process faster, read this forum, please. You say it's a place hosting an event, if the place already exists in google maps why you need create one more for the event? People look for the adress of the place or for the temporal event?
Connect Moderator

Hi @prit , what @CarlosAnido said is correct, and creating places for an event is quite unfair, because normally:

  • The person that create the place, never close it when the event is ended, giving in this way wrong information in Google maps
  • The event is normally in a place that already exist on Google maps (let say, an exhibition structure).

The correct procedure should be:

  1. The Exhibition center should claim his business on GMB
  2. The Exhibition center should publish the event

In this way the correct information will be given to the users

Level 8

When it tells you not applied it means the edit is pending or rejected. If one of several ways they confirm the accuracy of the edit denies the edit or entry it will be rejected. There are also some cases Google doesn't have enough info available and it will stay in pending. Any place pending or rejected can't be edited and will say not applied.

Connect Moderator

@Dshubhamjain 

first of all, to understand who is the subject of your reply, please tag the Local guide, using @ followed by the username of the person you want to mention. This will make it easy to understand, in a long thread, to whom is addressed your reply.

now, about your reply, please note that:

Pending and Not applied are two different status

When Pending, your edit still under verification

When Not applied, you edit has not been approved

Level 8

@ErmesT okay i will mention 

Level 7

hello, @CarlosAnido  and @ErmesT  

first of all thanks for active support and

I think there is some misunderstanding caused here. Let me try to explain the matter. There was farm land there. As land was unused there was no listing on maps there. The government built that area and fenced there a month ago. After that, they named it XYZ. now XYZ is open plot and anyone can host event their by paying rent. we are first to do that. so problem is that XYZ(permanent name/address) is not listed yet there .and we trying to same. I hope now you are able to understand the situation. 

And the big problem was that the 7 days long event starts yesterdays and I was asked to solve problem 2 days ago.

-

Level 9

Hi @prit, i had misunderstood you, sorry. First of all, what a mess, truly.

In my opinion, the first step it should be somebody of the government or the city council the first to register it in some official website and then in https://business.google.com to make it fast, as localguide you can't make more than wait . Good luck

 

Connect Moderator

Well, the point has been clearly espressed by @CarlosAnido 

If we invent a place, at the very last minute, and this place will be alive for a week only, @prit , we will not help anyone.

The focus of this conversation is not about pending or not applied, but about "how to" manage temporary places created for an event, a week long, that will be probably re-opened one week every year.

I am asking @DeniGu to move (if she agree) all this part of conversation on a separate thread, so to be helpful for others

 

Level 7

Hello,

@ErmesT sir,

Thanks for getting time for my problem.

i think you are still in confusion. Let me try to give an easy example.

Guess i am George Washington (President of the United States ) and I wanted to do listing of mine official resident ;which is named white house. Now the name white house is not for a week or month .It's now permanent for years for everyone who will be next president after me

Level 9
Level 9

@prit 

images (21).jpeg

Well done, probably be banned now...

 

Level 7

@ErmesT 

Greetings.
As per my records you can see I am new here and only come here(through google) to getting solution of my answer (which is now almost impossible ) .
I got a post from @NF @@@@. i don't know regulations of community . i can't find anything that violets Google's term . And if there any will request moderators to ignore as I haven't do that by heart.

And thanks @NF @ for suggesting my fault.

Hoping all is well with that post.

 

Level 8

Hola, quiero compartir mi propia experiencia con el tema de “pendiente” o “no aplicado”.

Para entender el resultado final previamente os pongo en conocimiento y explico cómo se llega a ese resultado (como referencia diré que llevo 40 años viviendo en esta zona):

 

En mi zona hay muchas playas, “playas públicas” de libre acceso (aquí no existen playas privadas). Bien, cuando empecé vi que en el mejor de los casos se calificaban como: “Complejo turístico de playa” es decir, un negocio de playa o baños públicos (aquí eso equivale a WC), tras lo cual me decidí a ponerlas lo más correcto que pude y para sorpresa mía incluso después de buscar arduamente en los foros solo podía poner como aproximación: "Atracción turística", esto genero multitud de “no aplicado” y “pendiente”, finalmente opte por el envió de sugerencias que hay en el mapa: bajo->derecha, curiosamente algunas (unas pocas) aparecieron como playas públicas, una categoría que no me permite asignar a las demás y lo he intentado.

 

En mi zona, eminentemente turística hay mucho particular que por iniciativa propia sin ser empresa ni tener los permisos que son requeridos por la legislación, ponen su casa como “apartamento de vacaciones” “casa de campo”, “Agencia de alquiler de casas de vacaciones” (este último en un negocio online de alquileres) y claro: sugerir un cambio > Suprimir este lugar > “es un domicilio particular”, pues bien en algunos casos si en otros no, investigue un poco, es fácil la diferencia tienen teléfono o web … a pesar de ser domicilios privados si abren en “google bussines” no importa si son ilegales o no hay nadie, igualmente si tienen web en portales como trivago por ejemplo en ellas tampoco existe ningún método de comprobación de negocios fraudulentos o privados (di de alta un negocio ficticio con datos ficticios sin problemas en todos ellos) y a través de esos portales pueden añadir el marcador a google maps.

 

Pues bien, solo estoy obligado a hacer lo que puedo bien hecho, no estoy obligado a nada más, si añadimos el tema ese de los regalos o detalles de google con los LG, pues fácil respuesta NO ES MI PROBLEMA, si le da igual a google a mí también. Solo puedo intentar poner la mejor información de la que puedo disponer y si se aplica o no, o está pendiente …. Me da lo mismo no me importa.

 

Ahora ya ni me acuerdo de lo que puse hoy no lo reviso, si está aprobado o no aplicado no es importante, y sigo con lo que tengo y puedo ayudar, y digo ayudar a usuarios de la aplicación no a google, pues en más de una ocasión en mis viajes me vi perdido por que nadie puso cerrado o inexistente en alguno de mis destinos. (de aquí, esto último la razón que colabore como LG)

Connect Moderator

You are not violating any terms, @prit .

So what you want to open is, let say, the white house, in which the event is hosted. And the status of your submission is "pending", am I correct now? Well, it means that there are not enough information to confirm that your edit is true. There are several ways to confirm that an edit is true. As an example, through "Fact checking" other LGs can confirm or deny an edit. More submission of the same place, made by different LGs, can reinforce your edit.

But the best solution is to register the business through Google Mybusiness. Unfortunately this is an option that need to be activated by the owner of the business, so you cannot do this by yourself, you should involve the owner in this

 

Level 9

Two funny facts:

 

1 - There's no automatic way to deny edits, I believed it but now I don't, has the unmistakable human touch and that's why it has no logic sometimes, yes, a lot of sometimes, yes, a huge lot of sometimes. It's human, remember? 😉

Poor humans beings dealing with a lot of stuff in short time because you, crazy and free local guides, don't stop adding places and more places every day, every second.

 

JavieraAu
Google Moderator
Tuesday

Hi @Trkatel,

 

From time to time, your edits may not be applied as we reserve the right to disable user generated contributions for individual business profiles and business categories to prevent abuse.

 

2- One "owner of business" is worth more than a thousand localguides, or a million, business is business. Who do you believe? Your eyes or their wallets? Go out, boy, the elders are talking.

 

For me was helpful know it and understand now, thank God. Case closed for me.

 

Google Moderator

Hi @ErmesT, thank you for the tag. I agree with you that this issue is a bit different from the main topic, but it's not possible to move discussions out of Help Desk and Announcement threads.

 

Thank you for reaching out, @prit. You can add the XYZ plot to Google Maps as it is a permanent place, but you cannot add locations for temporary events. Once your edit is approved, you can share the Google Maps location link on your event communication channels. However, please keep in mind that we can't guarantee the time frame for reviewing your edit, apologies for that.

Due to the volume of private messages Google Moderators receive, I do not read or respond to private messages. Please post publicly so others may benefit from your discussion. If you require urgent assistance, please tag a Google Moderator. Thank you!

Level 1

if there were no bans, real experts would very quickly correct the wrong edits. Decent and honest experts are much more than spammers. Is there something else behind the prohibitions? You give us service. We give you our time and content. This is a mutually beneficial cooperation. Maybe Google moderators completely relied on robots and forgot their responsibilities for checking added places and facts? It's easier to ban everyone than to solve a problem - the Soviet totalitarian method))) Thank you. From Google, this is unexpected. Sorry for bad English

Hello @Support

I have added new missing place in google, and it show as the status as "Approved · Place creation" , however still it is not shows in public, could you please let me know when it will be shows to all?

Level 8

@hiteshpatel83

sol tardar 24h o 48h ... però mai se sap! 

 

tinc la mateixa curiositat que tu ...

https://www.localguidesconnect.com/t5/General-Discussion/desaparici%C3%B3-de-resenyes/m-p/1308859#M2...

 

@Ramon_VJ 

@HelpDesk247 

I have created place before 7-8 days still it is not showing to others.

Level 9

OK, Got it...

Thanks @DeniGu for this helpful post....

Ratnaker kumar
Level 7

There is one place which is wrongly listed near my home. This is some ATM of Bank which actually doesn't exists. I reported this several times but all time it says NOT APPLIED. This is really frustrating.

Level 8

@HardialS

hi ha altres opcions, s'ha traslladat, tancat, ... després torna provar-ho amb no existeix.

Level 6

Please does anyone knows What so they mean by the word 'not applied'? Please I need response so as to know what to do to get places I added approved. 

I've been adding and editing sites for a while. Now I'm getting the "not applied" status for a new site. Sent photos, addresses, even the menu (it's a restaurant) but once and then , the status is not applied. I dont know what else do I need to provide.

It's funny though, but yesterday I modified a site which has closed a few days ago and the update was applied straight away. IMHO it's far more dangerous to "close down" a site without a check than create a new one. 

Level 7
@JuanCarlosCamargo I have encountered similar situations. I suspect the first situation arises when the owner of the establishment has already taken ownership of the location on google, but has chosen to not show it on the map. For example, I tried to add a T-mobile Call Center to the map, but it was denied the same day. There needs to be better feedback than just the universal, yet totally uninformative, "Not Applied" The previous contribution system had this.
Google Moderator

Hello @VlLo,

 

In addition to what @KatyaL had mentioned I will merge your post to the ongoing thread about this topic - Why is my edit status “Pending” or “Not Applied”?, where you can find some discussions related to it. 

Due to the volume of private messages Google Moderators receive, I do not read or respond to private messages. Please post publicly so others may benefit from your discussion. If you require urgent assistance, please tag a Google Moderator. Thank you!

Level 8

My get views about 70,000 and sudenly it stop getting views it doesn't get even one views why?????

Can u pls explain me......

Level 8

one of my photoMy get views about 70,000 and sudenly it stop getting views it doesn't get even one views why?????

Can u pls explain me......

Hi all 

Iam facing one problem in adding a missing place.iam trying to add that place 100 times but appid.

That is a garden.

So help me

@Screenshot_20190309-090202.png

 

Level 10

Same thing is happening with me. I have tried so many times about this, but everytime edits get Not applied status.This same issue is coming so many timesThis same issue is coming so many times

 

Level 8

How long usually does it take for the meet up to be approved? I have been waiting for a few days (but during weekend). I'm actively and curiously waiting as it's my first meet up set up.

Level 7

The local guide should be more encourage as they shared their reviews. There are some locations or review that are not well explained.

If a local guide work on this, they should be encouraged instead of stamping "not applied". Knowing fully well that this has cost them their data.

Connect Moderator

Hi @Krishnabanoth 

 

This is not the correct board to post your query as this is related only to the testing of the AR feature. The team here is focussed on that particular topic so it wouldn't be useful for yourself or the team to post here.

 

With regards to your query, my personal opinion is that if it doesn't work the first few times, stop. There's probably a good reason for it such as if the area is a private ground or if there is not enough evidence to show that the place is legitimate. I appreciate that it can be very frustrating when you're there and you know it's real! But your time can be best focused elsewhere too.


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