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Why is my edit status “Pending” or “Not Applied”?

Google Moderator

Caption: A graphic that shows “NOT APPLIED” has been added to suggested edits on Google Maps.Caption: A graphic that shows “NOT APPLIED” has been added to suggested edits on Google Maps.

Local Guides submit edits on Google Maps to ensure their communities are accurately represented. After you add an edit to Google Maps, it’s reviewed by either local operators, an automated system, or both to ensure the information is accurate and follows our guidelines.

 

If your edit is Pending, that means we’re still reviewing it. We may need additional information to verify that your edit is accurate. It may take some time for us to gather that information and for fellow Local Guides to use the Check the facts feature on Google Maps to confirm the information you shared is correct.

 

If your edit is Not Applied, that means we were unable to confidently verify the information you shared at this time.

 

We hope this doesn’t discourage you from being an active Local Guide. We appreciate all of your efforts to help make the world easier to navigate for millions of people around the world.

Due to the volume of private messages Google Moderators receive, I do not read or respond to private messages. Please post publicly so others may benefit from your discussion. If you require urgent assistance, please tag a Google Moderator. Thank you!

1,886 Comments
Level 9

@Ivi_Ge no worries. I'll just add more details so people can understand my idea better. Thank you. By the way, you can delete our comments here if you want to prevent confusion. 

Level 4

what do we have to do to speed up what's on hold?

https://www.kurumama.com/
Level 5

I've been trying to add a restaurant at Chennai airport metro station. But however many times I add verifying the address, all of them gets rejected. If there was some mechanism to inform us of why the edit was rejected, it would be beneficial too future edits. The current mechanism of rejecting without any reason is very discouraging. Hope Google would hear us out.

Level 10

 @AlejandroLang: A lot of problems with edits not being applied immediately. has to do with the level/trust of the LG who applies them. I will include an example from my account later. Until level 10 I was unable to create a place for a playground that I visited, which is nearby and I took pictures of.  Before the creation was always declined immediately. After I reached Level 10 I applied again and it was accepted immediately.  So the conclusion is, that the Google maps system does not deny the existence of that place but YOU are not authorized enough to perform this task.

Which brings me to point 2:

2. My suggestion is to introduce somewhat like a "Regional Guides" status. Those LGs should have the trust and the tools to perform certain operations that are not possible to those users who may only have very few contributions and therefore little trust, but important information to share.  That should be in a radius of maybe 100 Km or an area where this LG/RG is mostly active. LGs with problems contributing information could then address those "Regional Guides" (Or whatever you call them). Introducing an additional hierarchy level would relieve Google from those many requests and LG who are located in that region know best which information is correct and which not. In case of doubt, they could even go there and verify it on-site.

One question remains, which is the motivation for those LGs to do this permanently. because it sounds like a lot of work and responsibility.

Level 10

@SuzanneBozz

I feel hopeful looking forward to Lvl10 but I find some discrepancies in acceptance/denials of edits at this point (Lvl9). Sometimes I get an instant denial on some edits I am accustomed to getting approved, as simple case change, or adding category ATM to uncategorized POI AnyBankATM. I would feel more comfortable with some feedback on the cause of such denials...

Level 10

@VlLo: That is what I wanted to express: It appears to me that it is not the information that you are trying to edit or add is wrong, it is YOUR status. You simply don´t have the privilege to do this.

May it be that you have done to many edits in a certain time span, your trust is not high enough for such a category etc. We don´t know the parameters of that algorithm. BUT, I can tell you that another LG may be able to perform the task.

That is why it makes no big sense to claim here that "I know that place/I know the owner of the cafe,/that road exists/read the street signs" etc. 

Immediate "Not applied" or "Pending" entries  are the result of your status as a user. Another LG may do this without any problems. So the issue can only be solved by changing the settings for the trust or making it more transparent to the LGs why this action was denied. Such as a message like:  "You yet do not have the privilege to .." or display the trust level, etc.

But then we would need intermediate LGs who are able to correct wrongly entered information in the system.

Other than that you can only sit and wait for Google to react to your feedback.

 

As George Orwell didn´t say "All LGs are equal, but some LGs are more equal than others." 

Level 8

@DeniGu That’s helpful, thanks! One question: is there any kind of codified or algorithmic penalty levied against a user who has edits rejected more frequently?

 

I ask bc I find myself hesitating these days if I’m not absolutely certain my info is 100% correct and up to date. In theory, GoogMaps would probably be better off if I were suggesting edits at maybe an 85 or 90% confidence level, rather than 99.9 but I neurotically fear that Google uses our edit suggestion track record as part of a calculation of our overall reliability/trustworthiness and surfaces content from more-accurate users.

Should I fire away and not be bothered by all the rejections from Google not being able to verify my edits or continue to be circumspect and cautious so I don’t get rejections/not applieds?

Level 6

hi guys

i wanna submit my maps on google but google never apply my map

actully with these words bellow i wanna have some maps in google...

what should i do now??

address:

Valinezhad St, Tehran Province, Tehran, Iran

phone:

88884662

website:

http://ghei.ac.ir

Titles:

دوره MBA قسطی

دوره DBA قسطی

دوره اقساطیMBA

دوره اقساطی DBA

 

could you please help me or submit these maps for me???

Level 8

I'd like the ability to add verification sources, links and content so anyone reviewing my edits doesn't need to search for them. 

Level 8

I used to have problems to create a site, I had to wait for the review and ask for photos in some places, and in other places, nothing, and it was not applied directly, and now if they ask me for photos to verify it, Google sees that what I want to add is Right

Thank you very much for asking me to send photos to verify.

Level 10

Fill in the details in missing places at the right location and submit 

Ashraf_Siddik

This used to happen to me a lot so the only temp fix I found was to redo the listing but move the marker slightly off point, Google will pick up any duplications, unfortunately, bugs like this take a long time to iron out, so all you can do is temporary fixes like mine 

Level 8

"We hope this doesn’t discourage you from being an active Local Guide."

 

It's pretty discouraging when, as a Level 8 Local Guide, I can't add a new location even with literally every single detail filled out, including a picture of the store and a link to their Facebook page that confirms all the details.

I have red some comments here on this topic and I understand that ..there are a lot of people who cares about ”Pending”!

...Be patient and go on..as I am doing when I edit or send feedbaks...

there are too much informations to change on Google Maps and surely not enough people to work on them!

Level 6

Hi everyone, 

Wow, the first item I was sent after joining the Community - there’s a lot of great points being made! I also learned a lot reading the links posted throughout.  

 

Google does not & cannot merely accept upon submission and Post to Google Maps edits, additions, deletes, etc. 

 

Verification is done on all such items based on standards Google determines ensures are met prior to Posting. Verification can occur via automated methods or may require direct review. 

 

-All edit submissions are verified. No submitter is exempt from the check. 

-Questions on specifics of verification are best addressed or supported in the submission information. 

 

Verification or “fact checking” is followed regardless of what content, what area or what level you are.

  • It’s not about YOU being second-guessed; but, the EDIT being verified to satisfaction 
  • Aspects can vary and extend into copy-write and intellectual property determination.  

The various links published within this Topic cobtain the vast responsibilities in publishing worldwide this data.

There will be edits denied or, “Not Applied” in Maps (jargon). 

  • Not a matter of trust; it’s Policy. 
  • Policy: Guide Level doesn’t exempt you from verification. Guide reviews are personal insight or opinion. The verification process is based on facts only & possibly facts “necessary for consideration” yet outside you’re edit focus. 

I won’t claim to understand the intricacies of the copyright and liability components related in the links provided throughout the responses herein.  

 

The process of verification will take widely varied time. 

There’s a lot potentially learned working to understand the broader perspective(s) some edits require. 

 

Patience is necessary for all of us.

Each submission IS different & therefore the requirements & timeframe will vary. 

No one is being treated differently on a personal level. 

 

There is satisfaction in a job well done, regardless of time to post.

 

There’s enormous growth potential in partnership to complete verifying challenging items. Hopefully, the communication can expand to more of a dialogue moving forward. 

 

There is a lot of support within this Community on the varieties & new challenges with verification. Use the Community proactively if needed. 

 

Bottom line: Google must retain final determination of verification  completeness & determination of approval to Post. 

mike
Level 6

Hi everyone, 

Wow, the first item I was sent after joining the Community - there’s a lot of great points being made! I also learned a lot reading the links posted throughout the various comments. 

 

Google does not & cannot merely accept upon submission and Post to Google Maps edits, additions, deletes, etc. 

 

Verification is done on all such items based on standards Google determines ensures are met prior to Posting. Verification can occur via automated methods or may require direct review. 

 

-All edit submissions are verified. No submitter is exempt from the check. 

-Questions on specifics of verification are best addressed or supported in the submission information. 

 

Verification or “fact checking” is followed regardless of what content, what area or what level you are.

  • It’s not about YOU being second-guessed; but, the EDIT being verified to satisfaction 
  • Aspects can vary and extend into copy-write and intellectual property determination.  

The various links published within this Topic cobtain the vast responsibilities in publishing worldwide this data.

There will be edits denied or, “Not Applied” in Maps (jargon). 

  • Not a matter of trust; it’s Policy. 
  • Policy: Guide Level doesn’t exempt you from verification. Guide reviews are personal insight or opinion. The verification process is based on facts only & possibly facts “necessary for consideration” yet outside you’re edit focus. 

I won’t claim to understand the intricacies of the copyright and liability components related in the links provided throughout the responses herein.  

 

The process of verification will take widely varied time. 

There’s a lot potentially learned working to understand the broader perspective(s) some edits require. 

 

Patience is necessary for all of us.

Each submission IS different & therefore the requirements & timeframe will vary. 

No one is being treated differently on a personal level. 

 

There is satisfaction in a job well done, regardless of time to post.

 

There’s enormous growth potential in partnership to complete verifying challenging items. Hopefully, the communication can expand to more of a dialogue moving forward. 

 

There is a lot of support within this Community on the varieties & new challenges with verification. Use the Community proactively if needed. 

 

Bottom line: Google must retain final determination of verification  completeness & determination of approval to Post. 

mike
Level 8

@DeniGu very useful information ma'am. Thanks for sharing

Love from,

Jibin Paul

"If your edit is Not Applied, that means we were unable to confidently verify the information you shared at this time."

 

@DeniGu OK, so please tell me which part you had a problem with so that I could possibly correct it.  Even just "We don't trust this phone number" or  "This name seems like a duplicate" or "Wrong category"  Not even asking for suggestions on how to fix it (that would be awesome) but just some notice as to WHY it failed.  Maybe a button to dispute it and get Local Guide input...

 

I miss Map Maker...with all of it's faults, you could at least get some help with an edit 9/10 times.

Level 10

@DeniGu ऑटोमेटिक सत्यापन प्रणाली में सुधार की आवश्यकता है। AI लेवल अपग्रेड किया जाना चाहिए। वर्तमान सत्यापन प्रणाली में त्रुटि प्रविष्ट हो जाती है उसे स्थिति परिवर्तन की आवश्यकता होने पर परिवर्तित करने की स्थिति उत्पन्न होना चाहिए । क्षमता होना चाहिए।

Level 10

Hello @faarshadaj

Firstly, this is not an idea and you've post it under wrong section. I tag dear @ErmesT to move your question and also to remove contact info.

 

The reason is so clear:

1. Generic names and keywords aren't allowed on Maps. So phrase like "MBA Installment" is totally wrong and forbidden. Each place has a real and proper noun wich should be used on Maps.

2. This institute is already on the map with it's real name:

https://goo.gl/maps/VBXjcMLpzTL2

So you can not add a duplicate for it.

 

The denial of your edits in this case was true and no further action is needed in this case.

 

 

Amir | Join us on IranLocalGuides
Connect Moderator

Thank you @Amiran for tagging me. Connect Moderators cannot move post in Idea Exchande board, but for sure @GeorgesHR can.

In addition, @faarshadaj, asking to other Local Guides to submit an edit, for information of which they don't have experience, is not permitted

Please make sure to check out the program rules

Level 10

Thank you @ErmesT

In fact I had doubt about your direct action to move from Idea Exchange, but I was sure that you can help.

Amir | Join us on IranLocalGuides
Level 6

Everytime I edit this place , Google instantly rejects the request even if the additional info (photos) is provided. This happens with some other edits too. This place is an event venue, not a hotel. The so-called scrutiny system of Maps fails to prevent such falsehoods. It rather acts against genuine edits. I think I should stop editing Google Maps now. The place is not friendly anymore. 

Former Google Contributor

Hi @faarshadaj,

 

Thank you for sharing with us.

 

I have merged your post to Why is my edit status “Pending” or “Not Applied, as you may find the needed information there.

 

Due to the volume of private messages Google Moderators receive, I do not read or respond to private messages. Please post publicly so others may benefit from your discussion. If you require urgent assistance, please tag a Google Moderator.
Thank you!
Level 6

Well, It does discourage us from editing. We feel helpless. We can't do anything to fix the errors.

 

I don't want to see any falsehoods about my locality.

Level 6

@LucioV It doesn't answer my questions. Google is blocking me to edit that place. This is the reason why my edit is rejected within a fraction of second. No one is verifying the edit.

Level 10

I think there is nothing personal against your edits. Something is triggering an immediate refuse on some locations, or maybe your "trust level" has been recently lowered due to some wrong edits. This could happen to everyone 😉

Level 6

@LucioV That's unlikely. I am sure all my edits are genuine. 

 

If the trust level is indeed lowered, Google is still supposed to review it. The photos are there for the verification. Why should Google decline the review process?

Level 6

I just edited another place. Google did the same thing. It immediately showed up "Not applied" .

Level 10

Ok.

Sometimes someone could receive a restriction on edits in maps, and this could be an error.

I will tag a Googler here that eventually could have a look into your account to see if some special restrictions are enabled.

@GeorgesHR

Former Google Contributor

Hello @Thunderstorm,

Thanks for reaching out.

 

Google is not trying to block your edits. If your edit gets declined, that does not mean Google has something against you.

 

You were already provided with a link to this post - Why is my edit status “Pending” or “Not Applied”?.

 

This post gives you several reasons why your edit have received a status.

 

I am merging your post there as well.

Please consider reading this post before sending me a Private Message - Private Messages and Google Moderators

Level 6

Honestly, many people appear to be SO experienced (both time & variety) specific to mapping, I feel the rather generic posting of links as responses is part of the issue.
Following along here, having read the links, there is additional information that’s included in a response, often with a reference to level & “knowledge” associated.

That’s untrue. A level may have been obtained strictly through Reviews. Or, answering questions or fact checking.

I cannot reference people not specifically on (page 4) of this item. 

 

Discrepencies observed 

- trust level not is referenced in any doc 

- level 10 being required to add is not in documentation

- we’re Local Guides, not Mappers or did I miss an Announcement?

-the suggested noted as “google’s version/idea of the right update” 

 

mike
Level 6

@LucioV @GeorgesHR

If there’s a trust level behind each LG that’s not in documentation & if such trust level grants or denies verification differently - that is personal. 

Please dont point me back to generic links. I’ve read them & yet following along it’s clear additional information exists, outside of documentation. 

 

That is unfortunate as now human trust is effected.

Multiple moderators & level 10 LG have posted links to documentation. Yet it’s absolute nonsense as:

a) it’s true; yet rumor/innuendo regarding a trust score exists with no one offering any official statement 

b) it’s untrue; the rumors correct & there’s a trust score that is the rational edit denial

 

Can the above specific example of the repetitive responses & links in addressing items only because (we) LGs care? And, how it becomes frustrating, confusing & more when the reality is it’s not as simple as a canned response & link to help.

 

 

mike
Connect Moderator

@mm10013,

 

Editing trust level can be summarized as follows:

 

  • it is separate from the Local Guides program.  It existed long before LG came into existence and applies to everyone who makes edits whether they join the LG program or not.
  • it is part of the algorithm that decides whether an edit gets approved, gets denied or is sent for further human review.
  • the algorithm uses hundreds of factors to decide whether to approve an edit.  One factor is the person submitting the edit's past history, this is what is referred to by "trust score"
  • it is increase by making many successful map edits, in the order of hundreds or thousands of edits
  • it considers many different factors, for example making a lot of successful edits to phone numbers will increase the trust in future telephone number edits, but will have little to no effect on a future edit to a name.
  • as part of the algorithm, it will never be revealed or explained as that would allow people to bypass the algorithm.  But knowing it is not necessary; rather just knowing that learning proper editing and following the rules for editing will cause your edits to go through more often and more quickly is all that one needs to know
  • additionally, as it's part of the algorithm and because it has many factors, there is no actual "score" that could be given even if Google wanted to do so.  We call it a trust score, but it refers to the fact that a very experienced and trusted mapper is more likely to be able to make an edit than someone who is new or who makes poor edits, with consideration being give to the experience in the type of edit.
  • as stated, it is just one of many factors considered, so it is not necessarily the cause of a denial or pending status.
Flash - LG Connect Moderator, Maps Platinum Product Expert, Map Maker Platinum Product Expert, RER and Regional Lead

Due to the volume I receive, I do not respond to unsolicited private messages

Level 8

Can anyone tell me please, I do add missing place near my apartment but not applied. I added detail information but in vain. It's waste of my time and money. I am from Myanmar Yangon.

Level 6

Most of my edits are instantly rejected (by Google's automated system). Why don't you simply allow other guides to review the changes in case you're not able to verify it?

Level 6

Well, Google, this place does NOT exist. However whenever I report this fact, Google instantly rejects my request. Don't know why.

 

Any layman would understand that that's a fake or incorrect place. All you can see is just paddy in the satellite view. There's no jewelry shop.

Level 8

 

 
  There are jewelries with that name.  Maybe the pointer is not at the right place...
Level 6

Screenshot_Maps_20181102-103238.png

@Guyco@ That's exactly what poor editing is. No trace of any shop/bank in the surrounding area. Does this mean GM is okay with the places with fake locations? Why not remove that place, and notify that shopkeeper/editor of this change and request him to readd the place with the correct location? And also, the category should be jewelry store or jeweler, not Bank

Level 7

Puede ser por la espera de los cambios!

DAVID ASSANTI
Former Google Contributor

Hi @KyawHtunOo,

 

Thanks for asking.

 

To add a missing place on Google Maps, you only have to follow the instructions below:

  1. Open the Google Maps app.
  2. Tap Burger Menu => Add a missing place.
  3. Choose an option, then follow the instructions onscreen.

 

Please keep in mind that the edits that you have suggested might take some time to be updated on the map. Google may email you about the status of your edits and may forward you questions from other people who review your edits.

Due to the volume of private messages Google Moderators receive, I do not read or respond to private messages. Please post publicly so others may benefit from your discussion. If you require urgent assistance, please tag a Google Moderator. Thank you!

Level 6

Screenshot_Maps_20181102-135145.png

 

@TsekoV Okay then tell me why did Google reject the review process of this edit (place creation) within a few seconds? In the past, almost all the edits (especially place creation) used to be published instantly, but now Google hardly accepts anything from me.

Former Google Contributor

Hi @Thunderstorm,

 

Thanks for reaching out. After thourough research on my end I found out this is the place. It's actualy a school and it is already added to Google Maps. This is the reason why your edit cannot be applied. If you have any further questions or issues about Google Maps, please don't hesitate to address your question via the Google Maps and Earth Help Forum where more knowledgeable people will be able to handle it.

Due to the volume of private messages Google Moderators receive, I do not read or respond to private messages. Please post publicly so others may benefit from your discussion. If you require urgent assistance, please tag a Google Moderator. Thank you!

Level 6

Deleted....

Level 9

Google maps is educative and informative,try -charm ensures.

SKPattnaik
Level 6

@TsekoV But the place belongs to playground category which is different from the existing place with school category. However I managed to publish it in the next attempt.

 

Anyway is there any place where I could send my edits for the evaluation and other contributors like me can quickly review them? There are some past edits which have beenbee the process of reviewing since several weeks.

Level 10

@TsekoV गूगल का मुख्यध्येय संतोष है। हम सभी को संतोष प्राप्त होना चाहिए। हम सभी उपयोगकर्ताओं के लिए कार्य कर रहे हैं।

Former Google Contributor

Hi @Thunderstorm,

 

There are regions around the world where there simply is not enough information for some edits to come through successfully or immediately and some edits take longer time than others and it certainly has nothing to do with you personally. The more information you (or other LG's) collect about a place gives your input a better chance of getting through.

 

As I mentioned earlier, it is better to address your question via the Google Maps and Earth Help Forum.

Due to the volume of private messages Google Moderators receive, I do not read or respond to private messages. Please post publicly so others may benefit from your discussion. If you require urgent assistance, please tag a Google Moderator. Thank you!