08-26-2016 06:15 PM
As Local Guides Connect is a (mostly) public forum, you should never share your personal or contact information publicly. Instead, we encourage you to use the private messaging feature available here on Connect once you are logged in.
Sending a private message from the private message area aka your inbox
Visit the private messages area, accessible via this link or by navigating to your face in the top right corner and clicking on the mail icon:
Once in your private messages area, click on "New Message" on the right:
In the "Send to" area, input the Connect username of the person you want to message (which you can find based on their post or by searching within the community). If there are multiple people with the same username, you will see a list of people with the same username so you can select the correct person:
Create a subject, write a message and then send!
Sending a message from someone's profile
Click on someone's Connect username when you see them in Connect (shown in orange below when viewing their post):
You'll be taken to their profile where, if they have private messaging enabled, you'll see an option to "Send this user a private message" on the right:
Click on "send this user a private message" to open up the private messaging feature with the person's Connect username pre-populated, create a subject, write a message and click send:
I hope this information has been helpful!
P.S. If you do not want to allow others to send you private messages, you can turn that option off.
05-24-2018 02:57 AM
Could you please show me what different between two kinds of send-button on some Local Guides' profile, like these pictures below?
Thank you so much.
Thanh Lan
05-25-2018 03:46 PM
Hello @ThanhLan,
Both send buttons perform the same function. If you want to send a message to another Local Guide, feel free to click the option most immediately presented to you. Hope this helps.
05-25-2018 04:13 PM - edited 05-31-2018 11:11 PM
Thank you @ArielleM_
That's help about the function of the buttons, but it not my point. I think/guess the colour of the button is the way to distinguish between online account and offline account, it doesn't mention to Googler account or normal user account.
05-25-2018 04:47 PM
Thanks
05-31-2018 12:36 PM
Hey @ThanhLan,
Sure! Would you mind providing a bit more detail around your experience then? Where did you navigate to find the blue "Send this user a message" text? This display is not specific to messaging a Googler, in fact, it is not present when I attempt to replicate from my end. Are you viewing the website from your phone? Perhaps your desktop?
Let me know, thanks.
05-31-2018 12:48 PM
Not use incorrect web browser .
Only use safe browser
05-31-2018 11:07 PM
Dear @ArielleM_
The photo in the previous post (which replied to TraciC) was taken from a Firefox browser on my desktop.
The photo below was taken from my mobile phone with iOS 10.2, Safari browser. I just checked with some Connect users with ID 559809, 9, 277, 343, respectively.
Thank you for your care.
03-31-2020 05:36 PM
Namaskar..
Thanks for this info, which I experienced form 2 year's,
But sometimes I don't show private message Link / option for some once profile, then how to connect them privately..