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How to review a virtual experience

Former Google Contributor

Caption: An illustration of a Local Guide sitting at a desk writing a review on a recent virtual experience on Google Maps.Caption: An illustration of a Local Guide sitting at a desk writing a review on a recent virtual experience on Google Maps.

Many businesses have pivoted their business models to offer virtual versions of their regular services. This could be anything from a one-on-one Pilates session to a group meditation class. We’ve even seen some really creative virtual offerings from small business owners like makeup artists, too. You can book virtual experiences like these directly on Google Maps.

 

As Local Guides, you can help bring awareness and give back to the businesses you love by reviewing virtual experiences as you typically would under other circumstances. Read on for some tips and best practices to keep in mind when it comes to reviewing an online class or service.

 

Be descriptive

Is this a fitness studio that you used to go to all the time or is this a place around the world you’re trying out? If you’ve been there before, you can compare the virtual experience to previous classes you’ve attended in the past. Either way, be as descriptive as possible about the new virtual offerings in your review. The more information you give, the more it helps Google Maps users find the best experiences to try, even from home.

 

Don’t use screenshots

In general, the Google Maps team does not recommend sharing screenshots of your virtual experience on Maps even if you’re discussing a virtual class. If you do want to upload relevant photos and the place is near you, you can consider snapping photos of the outside of the business on a separate occasion (if you are in an area where it is safe to do so.) We encourage you to continue following local guidelines at this time.

 

While screenshots are not recommended on Google Maps, you can feel free to include them when relevant here on Connect (like in a recap of a meet-up that you have hosted). We just ask that you get permission from anyone else featured before taking the screenshot.

 

Think outside the review

When you’re done with your review, you can also consider other ways to support local businesses you love on Google Maps. Consider giving a rating and checking factual information (like business hours). You can update as needed to provide further support to businesses. Making a list on Google Maps of all of the places where you’ve tried virtual classes is a great way to get the word out to others about this type of virtual experience. Not sure how? Check out our guide to creating lists on Google Maps.


Have you tried a virtual experience yet? Review it on Google Maps and share review links in the comments below to let other Local Guides know about your experience.

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