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Level 9

Read a review that was rude, nasty BUT out right racist

Hi, @AGarner I had very angry episode this moring and something should be done. My husband and hotel "crawl" lol...FUN stuff! We know Durham pretty well but not all the hotels, motels, B&B's, etc. Well we stayed this weekend at Days Inn in Durham/Duke University. It is a much older building but well maintained in it's upkeep, they were installing showers but you'd never know didn't hear a thing. All of the reception clerk and house keeping was stellar. The whole atmosphere was chill, laid back, loved it...the also have the greenest grounds NOW Durham NC. Gorgeous pool and great patio, free Wi Fi, Direct TV, vending area with Coke AND Pepsi lol. However we're probably the last people on earth who smoke, they actually have smoking rooms! Also one of the few in Durham that accepts pets, we travel with our three pugs!! The cherry on top, free FULL breakfast not a muffin and coffee but sausage, waffles, bagels, juices, the works. We were sold, gonna be our new spot for a bit. Sorry I digress, a certain very new guide POSTED in his review vile, rude and blatantly racist comments about this hotel. You know think want in your sick head, DO NOT post it on a business site, Google Maps, etc. So I'm hot, real angry, I went through the rest of his reviews,  all nasty language more racist venom. I made it a point to tell the manger, we enjoyed our stay, we would be back in the near future and pointed him in the direction he needed to go in reporting this incident. His other reviews, I think, need to be reviewed because it didn't just stop there. To me, he's not fit to be a Local Guide. Language, name calling, shaming an proprietor, in his face, in his place of business. If he was unhappy with his stay he has all the right too complain but in a mature manner when you acting as Local Guide. I love being a Guide. I've lived Durham NC my whole but I had no idea there is so much going on, getting started, just happening here and it's exciting! And expensive! But I've learned tricks about spotting deals, who has a great happy hour, best club to dance...but then you know living still with mom and got to crash Days Inn for sure, yeah it's cheap but comfortable, CLEAN, Four PILLOWS, mini fridge and microwave in room. Housekeeping right there ready to help. Ok this is getting long, rambles. Point is it needs to be addressed like yesterday. All over Google policy, procedures, law, etc. Idiotic, clear raciam will NOT be tolerated well what I read neither does Google. Could let me what to do now or what's happening with all this? Thanks so much!20171028_133943.jpg

 

EntranceEntrance

 

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Beautiful pool!!Beautiful pool!!

 

Heather McPherson
Days Inn Durham/Near Duke University, Hillsborough Road, Durham, NC, United States
3 comments
Former Google Contributor

Re: Read a review that was rude, nasty BUT out right racist

@sweetsvirgo, if you find a review that you think violates the reviews policies, you can use the 'flag as inappropriate' icon next to the contribution. A team of specialists will then verify if it violates any of our policies and will take appropriate action. The process of verifying sometimes takes time as the team is careful to only remove content that violate policies.

If you've found a specific Local Guide with activity you think violates Google Maps' policies (Reviews, Photos and Videos) or the Local Guides program rules, let us know here in Connect (but don't share that person's information publicly) and we'll reach out to you via private message with instructions on how to share that information with the Local Guides team. More information can be found at How Do I Report Content on Google Maps?.

 

Hope this helps!

New to Connect? Check out Help Desk! Always keep in mind the Local Guides program rules when posting.

Level 9

Re: Read a review that was rude, nasty BUT out right racist

Thanks for the advice but I already went through all those channels and them some, no real resolution yet. I'm just waiting to see what goes down. I refuse to let this one go. Not when it's been going on so long unnoticed...

Heather McPherson
Level 9

Re Post: This evil, vile person has no use being a guide and how its continued so long, gets me!!

This is just the just of it...

 Sorry I digress, a certain not so  new  guide POSTED in his review vile, rude and blatantly racist comments about this hotel. You know think want in your sick head, DO NOT post it on a business site, Google Maps, etc. So I'm hot, real angry, I went through the rest of his reviews,  all nasty language more racist venom. I made it a point to tell the manger, we enjoyed our stay, we would be back in the near future and pointed him in the direction he needed to go in reporting this incident. His other reviews, I think, need to be reviewed because it didn't just stop there. To me, he's not fit to be a Local Guide. Language, name calling, shaming an proprietor, in his face, in his place of business. If he was unhappy with his stay he has all the right too complain but in a mature manner when you acting as Local Guide. I love being a Guide. I've lived Durham NC my whole but I had no idea there is so much going on, getting started, just happening here and it's exciting! And expensive! But I've learned tricks about spotting deals, who has a great happy hour, best club to dance...but then you know living still with mom and got to crash Days Inn for sure, yeah it's cheap but comfortable, CLEAN, Four PILLOWS, mini fridge and microwave in room. Housekeeping right there ready to help. Ok this is getting long, rambles. Point is it needs to be addressed like yesterday. All over Google policy, procedures, law, etc. Idiotic, clear raciam will NOT be tolerated well what I read neither does Google. Could let me what to do now or what's happening with all this? Thanks so much!

Now before you guys start giving me ideas of what to do, I did them ALL. I wrote it anonymous, tagged a mediator or whatever. I private messaged a moderator with the person's information. I've filed a report with Google's legal department with no foreseeable result. I've been on every help forum this company has with little help or the same tired, useless answers. So forgive me if I'm not around or posting because when we allow people like this just do whatever horrid things they do with no consequences well makes us just as sorry as him. I don't put up with racists, bigots, liars or cheats. So, any advice that will DO SOMETHING, that will MAKE A CHANGE or very least kick this dude out of Guides...I will entertain. Anything else you have to tell me, I heard it, I heard all of it and it's all crap.

 

 

Heather McPherson