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Level 8

Points not being added

I am not getting all my points for adding and editing places. I get the emails showing that it was approved. My points just don't add up to the emails I have. 

I don't have a problem getting the points for reviews and photos.

9 comments
Level 9

Re: Points not being added

 

Hi @LynA

Welcome to Local Guides and Connect community forum. 

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@You wrote:

I am not getting all my points for adding and editing places. I get the emails showing that it was approved. My points just don't add up to the emails I have. 

I don't have a problem getting the points for reviews and photos.


If you have any problem like this, please share a screen shot, it will be good to understand.

 

 

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KamalHasnainee

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Kamal Hasnainee
Bangladesh
Connect Moderator

Re: Points not being added

@LynA How long ago was your edits? Sometimes it takes a few days for the points to sync. There might be some delays but they will eventually be added. I suggest waiting for a few days up to a week to see if they're being added 🙂

Connect Moderator

Re: Points not being added


@IvanY wrote:

@LynA How long ago was your edits? Sometimes it takes a few days for the points to sync. There might be some delays but they will eventually be added. I suggest waiting for a few days up to a week to see if they're being added 🙂


@LynA, piggy-backing off what @iyudhi mentioned, your edits also have to be accepted and not pending in order to get those points. But as Ivan said, may take a few days - I'm currently waiting on some myself 🙂

Miami, FL | My Profile | #LGMiami | #TeamPixel | #ShopSmall
Connect Moderator

Re: Points not being added

@SP31 He did say that he got approval emails 🙂

Connect Moderator

Re: Points not being added


@IvanY wrote:

@SP31 He did say that he got approval emails 🙂


Whoops - I missed that, haha! @iyudhi 😛 

Miami, FL | My Profile | #LGMiami | #TeamPixel | #ShopSmall
Level 6

Re: Points not being added

you may try again after resetting the maps & google account apps.

thank you.

Connect Moderator

Re: Points not being added

@DrMRI What do you mean by resetting Maps & Google account apps? Can you elaborate more?

Level 6

Re: Points not being added

If it is possible, you may uninstall & reinstall the apps. Otherwise clear data of both apps & sign in again. I think it will help.

Thank you.

Connect Moderator

Re: Points not being added

@DrMRI That's worth a shot, but it only works if the points discrepancy are shown in Google Maps only. Most of the time points discrepancy are due to server sync, which in that case the only solution is to wait.