06-27-2017 09:49 AM - edited 06-27-2017 09:57 AM
Today the view count raised up to a reasonable number.
But now, since an hour, the count of public photos has quickly decreased, from 3093 to 3068.
I've found the missing photos, nothing wrong on these.
My question to @GusMoreira is: could be better to wait and see if the system stabilize or may i re-upload the photos?
Thanks
06-27-2017 09:50 AM - edited 06-27-2017 10:18 AM
Thank you for sharing your issue and for your patience.
06-27-2017 10:00 AM
@MariaBi Let me explain well to you my situation. My points are declining but the contributions still remains the same, how come?. If my points are declining I should be loosing reviews, poi,and photos also. My points are going down but the stats are not going down, I noticed that since ? What is the reason??
06-27-2017 10:02 AM - edited 06-27-2017 10:09 AM
From 3068 to 3050 in the last 5 minutes....
Will not be easy to locate and re-upload all the missing photos...
06-27-2017 10:03 AM
Hi @MariaBi ! Thanks, we appreciate your help.
However, please allow me to let you know my personal experience. I lost 200+ pictures within the last 24 hours.
I assure you they were fine. Perfectly legal, very good quality, and all of them were taken by me (mainly landscapes).
It is very discouraging as I, just like most of us, spend a reasonable amount of time selecting, compiling and
uploading images. (Please see my previous comment.) I understand Google is aware of this issue and
they are trying to fix the bug. In the meantime, however, it'd be nice to know if pictures would be recovered
or we are supposed to find out which (and how many) pictures were removed by mistake and we'd have to make
sure to upload them again. Thank you.
06-27-2017 10:10 AM
Hi @MariaBi
I'm speaking about missing 1000 photos!!! Not one, 10, or 100.
I'm not a spammer and usually I upload good quality photos.
Hope that the prblm will be fixed and photos of all of us recovered.
06-27-2017 10:16 AM
Thanks for the highlight this point issue, waiting for Google to fix it.
06-27-2017 10:21 AM
@KhaledM wrote:
Hi @MariaBi
I'm speaking about missing 1000 photos!!! Not one, 10, or 100.
I'm not a spammer and usually I upload good quality photos.
Hope that the prblm will be fixed and photos of all of us recovered.
I'm also losing pictures... it's a little frustrating... because I will have to lose time in searching photos (from two smartphones, from Google Photos, or wherever there are) and then re-upload to correct locations.... now 50 photos in the last 20 minutes.
06-27-2017 10:27 AM
Hi Lucio,
What it concerns me is that the photos are continuously disappearing. About 5 photos each minute ###!!!.
It is frustrating if GM will not recover later those photos.
I will not be able to upload them again.
06-27-2017 10:27 AM
Solution[UPDATE]
Hello everyone,
The team has fixed the issue and Local Guides are now able to see the latest photo view counts on their profile again. We appreciate your patience.
We are also aware of the issue of the missing photos and points on the Local Guides profile and are currently investigating the issue.
To keep things organized, we are closing this post and if you'd like you can keep track of this issue in this post.
Thank you very much