12-31-2018 04:25 AM
I'm from Sri Lanka. I'm a local guide in Level 10 ( more than 302,000 points).
https://goo.gl/Nc1jHK
More than 4 weeks my reviews are missing now. Anyone can help me plz ?
12-31-2018 05:37 AM - edited 12-31-2018 05:43 AM
@ThivHari How long has it been like this? As I remember, once a while, the system may run into some glitch or internal tests, and after some time, usually appear to fix itself after. I haven't seen another person reporting this recently. So, if this has just occurred, I would suggest to give a few days and update there after. Besides it's new year''s eve, and possibly next 2 days, maybe not much can be done since this isn't really system critical for Maps to run. Do update back in 2-3 days. If the issue doesn't go away by then, we can tag a Google Moderator to help us check it out.
It's not your phone, because when I view your profile, I can't see your reviews either.
01-02-2019 04:35 AM - edited 01-02-2019 04:38 AM
Hi @ThivHari,
Thanks for reaching out. I will contact you privately so that we can troubleshoot your issue. Thanks in advance for your patience!
@AccedeToVegan, I saw you have received an answer in the other thread you've started. Also, I've checked and it seems like your reviews show up just fine on our end. Apologies if this have caused any inconveniences.