10-04-2018 04:50 AM
10-04-2018 06:11 AM
hello everybody! I have the same problem. I hope everything will be ok :-)))
10-04-2018 11:42 AM
Hi, 2 or 3 days ago the number of views on my reviews set to zero from over 200.000 and the next day it went up over a 1000 and again went to zero. Pls. help!
10-04-2018 02:14 PM
Hi Shirley I checked this morning & there was a new update for maps which I installed today. This has not at the moment solved the problem my count started slowly increasing yesterday & reset back to zero again this morning. Thank you for your help.
10-04-2018 04:05 PM
Hello @MTiborKovacs!
Thank you for reporting this!
Could you please confirm if you are still seeing zero in the number of reviews?
This could be a temporary issue, but let me know if your stats are not updated in the next 48 hours.
Thanks again!
10-04-2018 04:10 PM
It is now 3 but I guess it will be 0 tomorrow. I will update you.
10-05-2018 02:24 AM
Hi ... I m in level 7 & my 60,000 views in Reviews have Disappeared !!! Kindly Help
10-05-2018 02:32 AM
Hello @ARYAN7,
Thanks for bringing this up. We are aware of the problem and are currently investigating it.
I will merge your post to Known Issue: Zero views on reviews thread.
Due to the volume of private messages Google Moderators receive, I do not read or respond to private messages. Please post publicly so others may benefit from your discussion. If you require urgent assistance, please tag a Google Moderator. Thank you!
10-05-2018 03:58 AM
Hi @Ivi_Ge just as update, today the view count on reviews is back, but I think is counting only the views since the beginning of the issue.
I was 441.126 and today I've got 808 views on reviews.
10-05-2018 04:02 AM
Hi @MTiborKovacs,
Thanks for reaching out.
We are aware of this issue, and it is currently investigated.
There's a Known Issue: Zero views on reviews thread where I've merged your post. You can follow the updates there.