10-22-2018 02:58 AM
Hi @NGUDAPE,
Thank you for signaling this issue! The team is already aware of it and is working very hard on solving it. Please bear with me for the time being. Hopefully, a solution will be found soon.
P.S.: I merged your post with the official thread. This will help reduce clutter and avoid confusion for other Local Guides that are looking for a solution via Connect. Once I receive an update, I will post the information in there.
Due to the volume of private messages Google Moderators receive, I do not read or respond to private messages. Please post publicly so others may benefit from your discussion. If you require urgent assistance, please tag a Google Moderator. Thank you!
11-20-2018 05:29 AM - edited 11-20-2018 06:11 AM
If you saw, the method of editing in App was changed since weeks ago. It seems this new method is a web-based app.
In fact I don't like this new editing mode because previous in-app editing was more straight forward.
But most difficulties with this new editing method is that:
We can not edit the name in other languages than English. If for example want to add French name, system mistakenly put's our edit over English name. So not only it increase chance of Pending but also after approving we see French name replaced with English name in English name field!!
I sent feedback in this case about two months ago when this new editing method was still in first days in android app. But still the problem exists and even Google extended it to web version.
So currently, there is no option to add name of a place in other languages rather than English!!
I ask Googlers to investigate this problem asap because this really needs attention to prevent from many wrong naming for places allover the world. @TraciC @AriMar
Thanks
11-20-2018 06:04 AM
Hi @Amiran I'm not able to change my language settings in the app at all! So no way to name in another language for me.
11-20-2018 06:15 AM
Hello @LucioV
Yes, there is no option in app but we could change OS language and Maps as a result to add name in another language.
But by new changes for editing (Now both on App and Web), if we edit name in another language, system thinks we edited English name!! I attached related pictures.
So right now practically this is impossible to edit name in another languages
11-20-2018 07:47 AM - edited 11-20-2018 09:36 AM
For each problems maybe we can find some tricks but problems should be resolved basically. So in this case I appreciate if Googlers investigate this problem, compare old editing area with new one to find the problem and resolve it.
11-20-2018 07:52 AM - edited 11-20-2018 12:16 PM
Hello @Amiran
About two months ago when we saw this important problem in Maps mobile version sent a feedback.
We told each other that there is still a desktop version of the previous one which can edit other language via desktop version and also said to Iranian local guides community to edit Persian language just via desktop.
Today when you said this problem goes desktop version I try to make an example to describe this problem in other language like Persian
1- English Field is empty and the Persian name is wrong
Browser: Chrome version Version 70.0.3538.102
Language: English
2- Change the language of Map to Persian and try to correct the name
3- The email received in English format
4- The correct Persian name wrongly inserted in English field by system and the Persian name still as before
Map language: English
The link example place: https://maps.app.goo.gl/254W4
This is very important problem and need Googlers attention to tell the appropriate team for fix this problem.
Thank you
11-20-2018 07:54 AM
German language has clear rules how written text is spoken, e.g. 'a' is always like army and never like alien
Google maps Navigator should follow these rules. It is very confusing if German sites are pronounced in English (e.g. exit Kagran on A23 in Vienna)
11-20-2018 10:38 AM
Thanks for reaching out!
Your feedback is very important to us, and is what makes the platform better. We are going to pass this on to the right team.
Please in future, submit your ideas in the Idea Exchange here on Connect, for other Local Guides to see. This is the best way for your ideas to be implemented. For more info please review this post - How do I use Idea exchange?
As a reminder, please avoid tagging Googlers who are not already mentioned in the Meet the Google Moderators post.
Due to the volume of private messages Google Moderators receive, I do not read or respond to private messages. Please post publicly so others may benefit from your discussion. If you require urgent assistance, please tag a Google Moderator. Thank you!
11-20-2018 10:46 AM - edited 11-20-2018 10:51 AM
Thank you @MortenSI I really appreciate investigation in this case.
In fact I have doubt about accurate section but because this isn't an idea and was only a notification and feedback I posted it here. If we had better named sections I was more comfortable to choose for post this 😄
And thank for reminding about Google Moderators. As this post frequently updated and I do not review it, maybe sometimes I tag Googlers that I know more and helped us before. Anyway in future I'll try to tag accurate Googlers. Till next announcement You :))
11-20-2018 11:14 AM
As an FYI - this is an issue the Google Maps teams are aware of and it is still being investigated. Your post is not the first of its kind on this issue.
I am going to merge this conversation into a similar thread that pre-dates your post. Thank you for raising the issue and sharing the detailed screenshots.