02-17-2019 03:52 PM
Hi great LGs Members and team!
I post this case for hotel in Jordan new owner with new hotel name !
What is the best way to do in this case!??
1.Merge the two businesses together , we tried to do , we send request to the one who managed the old GMB account but the request rejected.
2.suggest an edit "closing " for the old one !? And this is what happened . In this case they will lose all reviews and rate .
Thanks in advance
02-17-2019 04:02 PM - edited 02-17-2019 04:05 PM
SolutionAs you said, the new business is replacing the old one. Same place, but new name and new owner.
All the photos and review are related to the old business that is, in any case, also claimed on GMB.
The new business is registered to Mybusiness too: https://www.google.com/business/.
My suggestion is:
Contact my businees community, for help and for merging/closing the old business
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02-17-2019 04:02 PM - edited 02-17-2019 04:05 PM
SolutionAs you said, the new business is replacing the old one. Same place, but new name and new owner.
All the photos and review are related to the old business that is, in any case, also claimed on GMB.
The new business is registered to Mybusiness too: https://www.google.com/business/.
My suggestion is:
Contact my businees community, for help and for merging/closing the old business
Explore Accessible Life in Google Earth - The program is now Public for Everyone to contribute
Read before posting: Need Help? - Help Us to Help You | A Reflection on "Original Content" - What if this Photo ... is Yours?
Join Us: #LocalGuidesCleanTheWorld | Waste Report #onGoogleMaps
Love the Planet: A Rose for the Planet | Accessible Life at Connect Live 2019
Helping People: Maps of earthquake in Italy | Mapping in Emergency area
02-17-2019 10:53 PM
@OSAMA The best option is to seek out help from the Google My Business Forum Experts.
02-19-2019 01:15 AM
Hello @OSAMA ,
If there was an old business(or the owner changed) in past and now closed then the listing needs to marked a permanently close. As you mentioned that the new owner added new listing and wanted to merge with old one than it may reduce their rating from old ratings. I'd recommend you/owner not to merge with new listing. After some time closed listing will not to visible to anyone.
Best Of luck
02-20-2019 08:29 AM - edited 12-15-2021 03:00 PM
02-20-2019 09:27 AM
many thanks big bro @ErmesT ! case solved many thanks @deepakjhic , @MadanKPradhan !
and of course bro @Anonymous hope to meet again this year 🙂
02-20-2019 10:45 AM
My big friend, you are always welcome @OSAMA
Explore Accessible Life in Google Earth - The program is now Public for Everyone to contribute
Read before posting: Need Help? - Help Us to Help You | A Reflection on "Original Content" - What if this Photo ... is Yours?
Join Us: #LocalGuidesCleanTheWorld | Waste Report #onGoogleMaps
Love the Planet: A Rose for the Planet | Accessible Life at Connect Live 2019
Helping People: Maps of earthquake in Italy | Mapping in Emergency area
03-09-2019 10:16 PM
thanks for sharing such useful information. All the points you mentioned in the above post are very important.