06-23-2017 04:36 AM - edited 06-23-2017 04:44 AM
Dear All ,
I had a points near 29500 + points wth 5330 +Photos a day before. Since my Drive storage was showing more than 15 GB , hence i was asked to delete the clear the space .i was clearing the so many photos from Google Photos including the Panoramas, later i found that my Points were reduced much and so more than 2000 Photos been deleted !!!!
It was heartbreaking and frustrating as this is effort made last one year .
Does anyone have any solution for this? Do anyone had the same experience. I just attach my screen shots for you to understand the impact!
06-23-2017 04:40 AM
@RanjithKizhakoodan, not only yours but the same story here, I too lost about 3000 points. May be they are making chnages.
@RanjithK wrote:
Dear All ,
I had a points near 29500 + points wth 5330 +Photos a day before. Since my Drive storage was showing more than 15 GB , hence i was asked to delete the clear the space .i was clearing the so many photos from Google Photos including the Panoramas, later i found that my Points were reduced much and so more than 2000 Photos been deleted !!!!
It was heartbreaking and frustrating as this is effort made last one year .
Does anyone have any solution for this? Do anyone had the same experience. I just attach my screen shots for you to understand the impact!
06-23-2017 05:21 AM - edited 06-23-2017 05:22 AM
I had a points near 29500 + points wth 5330 +Photos a day before. Since my Drive storage was showing more than 15 GB , hence i was asked to delete the clear the space .i was clearing the so many photos from Google Photos including the Panoramas, later i found that my Points were reduced much and so more than 2000 Photos been deleted !!!!
Try recover your photos from the Bin first. Then change your Photo settings from Original -> High Quality & select Recover Storage. High Quality images do not count as part of your 15GB quota.