01-06-2017 04:44 PM
I've attempted to follow the instructions in the "How do I...?" help section regarding how to link my Facebook account with my community profile. Unless I'm missing something, the instructions provided point to settings menus/options that don't exist.
Is anyone else experiencing this issue, and if so, have you discovered a solution?
01-07-2017 02:03 AM
SolutionHi @Alika,
Connect Forum is built with the Lithium platform - which is s third party product aimed to support lots of features for lots of different customerz. Some features are planned with corresponding supporting materials exposed. Then when when those features still pending, those supporting materials are find as irrelevant.
I hope the next refresh of the Connect site will take care of that.
01-06-2017 09:05 PM
Hi @Alika,
I guess you are refering to this Connect Help Document - What is Facebook Integration?
I remember reading a post about Integration with other Social Networks are not done yet months ago. I will link the post here once I can locate it.
01-06-2017 09:59 PM
01-07-2017 02:03 AM
SolutionHi @Alika,
Connect Forum is built with the Lithium platform - which is s third party product aimed to support lots of features for lots of different customerz. Some features are planned with corresponding supporting materials exposed. Then when when those features still pending, those supporting materials are find as irrelevant.
I hope the next refresh of the Connect site will take care of that.
01-07-2017 07:31 AM
@Alika the integration used to be there but was turned off in June last year due to issues. The integration was with Klout rather than the Lithium platform itself.
Can you post a link to the document that you found so that it can be updated?
Regards
Paul
01-07-2017 02:09 PM
@PaulPavlinovichwrote:Can you post a link to the document that you found so that it can be updated?
Actually, it's the same link that @YK1001 posted earlier, but you'll need to select the Facebook > How do I connect my Facebook... options to find the text to which I'm referring.
01-08-2017 03:31 AM
@Corrie @TraciC could one of you organise for the document https://www.localguidesconnect.com/t5/help/faqpage#facebook_whatis to be updated to remove the facebook connection functionality from the help since it is no longer available in Lithium. I've seen a few people like @Alika ask about it.
Regards
Paul