Bug using mobile site connect

[Anonymous]

Everything was ok since a week ago but now i can not see the like and all other buttons

[AngieYC]

Hello @Anonymous,

Thank you for reaching out, you can try to clear all the cache and cookies. Then try to logged in again. 

Since what you shared here is more an issue rather than an idea, I am moving it to the How-tos topic label. To learn more about the Idea Exchange, you can read this article How do I use the Idea Exchange?.

[Anonymous]

thank you @AngieYC it is solved now.

[Anonymous]

@AngieYC i am sorry,

it is not fixed i still see half or no buttons.

[Anonymous]

@AngieYC 

[AngieYC]

Hello @Anonymous,

Thank you for bringing this up and we will address this issue. 

[ErmesT]

Thank you @Anonymous. I can confirm the bug in mobile, it started 24 hours ago (I didn't had ther opportunity for reporting it right now @AngieYC) and the solution is not to clear cache and restart the phone.

I made some test so I can give you more details.

It appears on the main post only, in the mobile version of Connect. 

The container of the buttons (like and menu), is shifted down and, if the post have also a position (maps) the buttons are hidden under the map.

I will edit this reply with mobile, adding two screenshot, the first one while the page is loading, and the second one with the buttons hidden under the map.

My phone is a Huawei P10 with Android 8.0.0 updated a few days ago and Chrome version 71.0.3578.99

EDIT WITH MOBILE for adding the screenshots

Screenshot 1 - the buttons are visible, far away below the post

Screenshot 2, with the map covering the buttons

[TorM]

Hello, 

Since around one week I cannot kudo anymore a post, when I have opened it... ONLY the comments and in case I see the post on the main screen.... 

Can someone check this please? 

[ErmesT]

Hi @TorM

there is an issue in mobile, that is affecting probably some version of Android. The issue has been already escalated. Please read: Bug using mobile site connect. Are you having the same experience? if so, please confirm.

Can you also give some detail about your operating system and your browser?

I have temporary by-passed the issue switching in "desktop mode" for accessing the lower area of the post

[deepakjhic]

Hie #ermest @Anonymous @AngieYC,

Count my vote in this. In morning I was reading a post shared by our connect moderator #StephenAbraham and I found this. I was thinking about to start a new thread but thanks to @ErmesT.