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Connect Moderator

Best pictures are deleted on GoogleMaps

Hello community,

 

I have a question. My most viewn pictures (all above 1.000.000 views) are deleted since this week.

I know that my pictures could have been reported, but all with a very high view in the same time???

 

I‘m not happy about this and don’t understand. Really, some of this pictures where really good! 

 

Can someone tell me a reason ? I‘m really curious to know the reason. One picture I could understand but not all my Top 10 views...

https://goo.gl/maps/6ascMbAtC6r
Germany
11 comments
Level 10

Re: Best pictures are deleted on GoogleMaps

Connect Moderator

Re: Best pictures are deleted on GoogleMaps

I think it happened in the last hours. In fact I collect currently up to 4 Mio. Views per week, so over all no problem, but I think someone has reported my pictures as wrong. I was so happy to get above 1 Mio. View pictures, but they are gone... 😞

https://goo.gl/maps/6ascMbAtC6r
Level 10

Re: Best pictures are deleted on GoogleMaps

@TorM by personal experience I've reported wrong videos, wrong photos, even photos with child nudity... and there are still there after months! The reporting queue is long, so I think it's not something that happened the last days, if it's something linked to a report. I hope it's some kind of technical issue...

Google Moderator

Re: Best pictures are deleted on GoogleMaps

Hello @TorM,

 

Thank you for reaching out!

 

Could you check if the photo is been made private and can you also share the point of interest as well. This will help us!

Due to the volume of private messages Google Moderators receive, I do not read or respond to private messages. Please post publicly so others may benefit from your discussion. If you require urgent assistance, please tag a Google Moderator. Thank you!

Connect Moderator

Re: Best pictures are deleted on GoogleMaps

Dear @Ivi_Ge , 

thank you for reaching out to me. 

 

One excaple is:

Oggi
Kleiner Schloßplatz 11, 70173 Stuttgart
0711 2845990
https://goo.gl/maps/xsnc3xiK51M20C31390F-326C-4807-98E4-CF6131ECE7C0.jpeg

 

 

But there are much more.... 

 

I fully understand that one can be reported like not so nice or bad quality, but suddenly all pictures of the top? In fact Oggi was not the best, but all others where really with a high quality and all above 600.000 views.

 

Thank you.

https://goo.gl/maps/6ascMbAtC6r
Google Moderator

Re: Best pictures are deleted on GoogleMaps

Dear @TorM,

 

Thank you for the screenshot. We are going to investigate it internal and will let you know when we have more information about it. 

 

Thank you in advance for your patience and understanding! Have a great weekend. 

Due to the volume of private messages Google Moderators receive, I do not read or respond to private messages. Please post publicly so others may benefit from your discussion. If you require urgent assistance, please tag a Google Moderator. Thank you!

Connect Moderator

Re: Best pictures are deleted on GoogleMaps

Dear @Ivi_Ge,

 

I checked now in addition following:

When I look in to my account on GoogleMaps I see the pictures!

I have not changed any settings. Last week there was no propper update of the views.

They are not set to private.

 

Note: I'm totally aware, that there are more important issues in the world and as well in my life, than to have this photos available on public, but it is interesting, why exactly the highest viewed pictures disappeared. Maybe I did to much uploads in the last days.... 😉 Yes, and the gamification of GoogleMaps involves me to much from time to time. Is like a football fan 😉

 

Nice weekend. 

 

image.png

https://goo.gl/maps/6ascMbAtC6r
Connect Moderator

Re: Best pictures are deleted on GoogleMaps

Sometimes @TorM it seems to be quite tough for the algorithms to distinguish between 'a very dedicated local guide' and 'a 'malicious spammer' 🤣

 

[And as I expressed in other posts before: not the dedicated LG should adapt, but the algorithms should learn to better make the distinction]

Check out LetsGuide Podcast | #LGCTM | Please always @Mention me so I see your reply
Connect Moderator

Re: Best pictures are deleted on GoogleMaps

@Ivi_Ge ,

 

today I received following email from Google:

ED8EF534-9FF0-4433-915F-F0C14B563909.jpeg

 But the picture has disappeared public as written last week.

 

 

https://goo.gl/maps/6ascMbAtC6r