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TorM · ‎01-16-2019

Please can someone check:

Today I visited a bakery. Nothing extraordinary, but only 2.5 points.

So I checked the reviews, but shown out of 2 is only one.

Mitterer GmbH
Wilhelmstraße 35, 74074 Heilbronn
07131 3907105
https://maps.app.goo.gl/EUuyf

The with 1 Star is deleted, maybe because due to spam, but the average is still impact by the spam...

Is in my opinion not correct.

https://goo.gl/maps/6ascMbAtC6r

DeniGu · ‎01-17-2019

Hi @TorM,

Reviews that only have ratings are hidden from the reviews section, and this is working as intended. However, the rating still counts towards the overall rating of the place.

Hope this helps!

Due to the volume of private messages Google Moderators receive, I do not read or respond to private messages. Please post publicly so others may benefit from your discussion. If you require urgent assistance, please tag a Google Moderator. Thank you!

View solution in original post

DeniGu · ‎01-17-2019

Hi @TorM,

Reviews that only have ratings are hidden from the reviews section, and this is working as intended. However, the rating still counts towards the overall rating of the place.

Hope this helps!

Due to the volume of private messages Google Moderators receive, I do not read or respond to private messages. Please post publicly so others may benefit from your discussion. If you require urgent assistance, please tag a Google Moderator. Thank you!

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