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Gianluca · ‎05-08-2017

I think it could be very useful if a mail is sent to the reviewer, when the business owner reply to a review on google maps.

why is this not implemented as for google business owner?

this could potentially avoid many misunderstanding..sometime i see positive review with just 1 star! it could be helpful for costumer to notify this!!

LuisRG · ‎05-09-2017

We will share that feedback with the team, @Gianluca 🙂

Local Guides Community Program Manager
Due to the volume of private messages Google Moderators receive, I do not read or respond to private messages. Please post publicly so others may benefit from your discussion. Thank you.

Gianluca · ‎05-09-2017

thank you @LuisRG 😉

Sariga · ‎10-13-2018

@Gianluca

Great idea accepted

And Thanks @LuisRG

For incorporating the idea after one year .

Please update between Google products for better user experience

https://www.localguidesconnect.com/t5/badges/userbadgespage/user-id/21203/page/1#

Sariga · ‎10-14-2018

Email notifications for review reply

Happy to see the review reply

Happy to see the idea incorporated .

https://www.localguidesconnect.com/t5/badges/userbadgespage/user-id/21203/page/1#

customer mail notification reply on review from business owner

Re: customer mail notification reply on review from business owner

Re: customer mail notification reply on review from business owner

Re: customer mail notification reply on review from business owner

Re: customer mail notification reply on review from business owner