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jojo522
Level 10
Level 10
‎01-30-2018 06:38 AM

‎01-30-2018 06:38 AM

Re: Write review error ... "your google account is missing your name"

@YK1001

Re: Write review error ... "your google account is missing your name"
I cannot edit in computer but could do it in i phone. Tried to solve by your solutions. But still not working.
 
Rate and review
Aramex - Franchisee, F008, Nerul Station Complex, Nerul West, Navi Mumbai, Sector 20, Nerul, Mumbai, Maharashtra 400706
Your Google Account is missing your name. To continue, take 10 seconds to add a name.
 
ADD NAME
CANCEL
 
jojo
jojo
Reply
YK1001
Level 8
Level 8
‎01-30-2018 07:15 AM

‎01-30-2018 07:15 AM - edited ‎01-31-2018 11:17 PM

Re: Write review error ... "your google account is missing your name"

Hi @jojo522,

 

I do not have further information at this moment.

 

By observation, the problem is now changed:

 

At the Maps help forum thread, it is happening in Mobile.

 

Now, it is happening in Desktop Maps but not in Mobile Maps.

 

Although the error message is the same, the problem occurs at different Maps Platform now.

 

I will advice you to create a new thread at Maps Help Forum, clearly stating this error only occurs at your Desktop Maps but not Mobile Maps.

 

Reply
jojo522
Level 10
Level 10
‎01-30-2018 07:59 AM

‎01-30-2018 07:59 AM - last edited on ‎01-30-2018 09:02 AM by Former Google Contributor

Desk Top Maps Google Account missing name. To continue, take 10 seconds to add a name- not Mobile

Hi @jojo,

I am getting the following message when edit my old reviews in my  Desk Top Map but it is not occurring in in Mobile Map as happened before as shown in earlier thread.

 Your Google Account is missing your name. To continue, take 10 seconds to add a name.

Rate and review
[INFO REDACTED]
Your Google Account is missing your name. To continue, take 10 seconds to add a name.

ADD NAME
CANCEL  

By observation, the problem is not changed:

 

Before it was  happening in Mobile.

 

Now, it is happening in Desktop Maps but not in Mobile Maps.

 

Although the error message is the same, the problem occurs at different Maps Platform now. It is very clear that  this error only occurs at my  Desktop Maps but not my Mobile Maps.

 

jojo
Reply
deepakjhic
Level 9
Level 9
‎01-30-2018 08:57 AM

‎01-30-2018 08:57 AM

Re: Desk Top Maps Google Account missing name. To continue, take 10 seconds to add a name- not Mo

Hi @jojo522,

We're sorry for the inconvenience. Few available tricks I've in my mind. Before proceeding please provide some information. 

  1. Which browser you're currently using? 
  2. Version? 
  3. Have you ever tried resetting your browsers settings? 
  4. Screenshot of your browser's permission. 
  5. Windows version? 

Keep me posted .

Google Maps and Chrome Product Expert.

Always use @ before name to tag anyone on the Connect.
Reply
MarinSt
Former Google Contributor
Former Google Contributor
‎01-30-2018 09:11 AM

‎01-30-2018 09:11 AM

Re: Desk Top Maps Google Account missing name. To continue, take 10 seconds to add a name- not Mo

Hi @jojo522,

 

In you original post you have added contacts (name and address) of a business, which we do not encourage on Connect according to the Local Guides rules. This is why I deleted this part.

 

In order to understand the problem and answer accurately, please provide additional details and screenshots, as @deepakjhic already requested. Please be careful with the screenshots, we do not want any private or business information to be shared.

 

Thanks,

Marin

Reply
jojo522
Level 10
Level 10
‎01-30-2018 10:42 AM

‎01-30-2018 10:42 AM

Re: Desk Top Maps Google Account missing name. To continue, take 10 seconds to add a name- not Mo

@deepakjhic@MarinSt

  1. Which browser you're currently using?  -Google Chromeis default Brownser
  2. Version? Window 7 professional
  3. Have you ever tried resetting your browsers settings? No
  4. Screenshot of your browser's permission. 
  5. Windows version-Window 7
 
 Thanks
 
1 Kudo
 
ReplyAccept as Solution
 
 
 
 
 
jojo
Reply
jojo522
Level 10
Level 10
‎01-30-2018 11:12 PM

‎01-30-2018 11:12 PM

Re: Desk Top Maps Google Account missing name. To continue, take 10 seconds to add a name- not Mo

@deepakjhic@MarinSt

jojo
System Type-32bit operating System PC
Clear browsing data 
Browsing history
Clears history from all signed-in devices. Your Google Account may have other forms of browsing history at myactivity.google.com.
Cookies and other site data
Signs you out of most sites.
Cached images and files
Frees up 8.9 MB. Some sites may load more slowly on your next visit.
jojo
Reply
deepakjhic
Level 9
Level 9
‎01-30-2018 11:13 PM

‎01-30-2018 11:13 PM

Re: Desk Top Maps Google Account missing name. To continue, take 10 seconds to add a name- not Mo

@jojo522 wrote:

@deepakjhic@MarinSt

  1. Which browser you're currently using?  -Google Chromeis default Brownser
  2. Version? Window 7 professional = I'm asking about browser version? 
  3. Have you ever tried resetting your browsers settings? No = Open settings and reset your browser. 
  4. Screenshot of your browser's permission.= still waiting for screenshot.
  5. Windows version-Window 7
 
 Thanks

Hi @jojo522,

  1. Chrome browser version? 
  2. Reset your browser and try clearing data. 
  3. I'm waiting for a screenshot. 

Keep me posted .

Google Maps and Chrome Product Expert.

Always use @ before name to tag anyone on the Connect.
Reply
jojo522
Level 10
Level 10
‎01-31-2018 12:43 AM

‎01-31-2018 12:43 AM

Re: Desk Top Maps Google Account missing name. To continue, take 10 seconds to add a name- not Mo

@deepakjhic@MarinSt

Google Chrome is up to date
Version 64.0.3282.119 (Official Build) (32-bit)
I reset but no change.
jojo
Reply
jojo522
Level 10
Level 10
‎01-31-2018 01:06 AM

‎01-31-2018 01:06 AM

Re: Desk Top Maps Google Account missing name. To continue, take 10 seconds to add a name- not Mo

@deepakjhic@MarinSt

 

Google Chrome may use web services to improve your browsing experience. You may optionally disable these services. Learn more

Use a web service to help resolve navigation errors
 
 
Use a prediction service to help complete searches and URLs typed in the address bar
 
 
Use a prediction service to load pages more quickly
 
 
Automatically send some system information and page content to Google to help detect dangerous apps and sites
 
 
Protect you and your device from dangerous sites
 
 
Automatically send usage statistics and crash reports to Google
 
 
Send a "Do Not Track" request with your browsing traffic
 
 
Use a web service to help resolve spelling errors
Smarter spell-checking by sending what you type in the browser to Google
 
Manage certificates
Manage HTTPS/SSL certificates and settings
Content settings
Control what information websites can use and what content they can show you
Clear browsing data
Clear history, cookies, cache, and mor
jojo
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