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Former Google Contributor

Re: Review & photo uploading problem from desktop

Hey @durjoy1,

Thanks for replying back.

 

Lets start with the easy things first. I am assuming you are using Google Chrome.

 

Can you please try :

  1. Log out of every Google account (if you are logged in).
  2. Delete the browser cache.
  3. Restart the browser 
  4. Then log in again in Google 

 

Please reply with the outcome.

 

Best regards,

Georges

Please consider reading this post before sending me a Private Message - Private Messages and Google Moderators
Former Google Contributor

Re: Review & photo uploading problem from desktop

Hi @durjoy1

 

Moving the post in this related thread - we are investigating. Thanks

* Due to the volume of private messages please note that I do not reply to them
Former Google Contributor
Solution

Re: Write review error ... "your google account is missing your name"

[UPDATE]

This issue is still being looked into at the moment. 

 

If you are impacted by this issue, please share the device, browser and OS on which you are experiencing this so we can pass this information along for investigation.


 Hi,

 

The issue prompting you to update you account name that was impacting your ability to contribute to Google Maps should now be fixed. Please let us know if this issue persists by tagging a Google Moderator with details.

 

Thank you all for your patience.

* Due to the volume of private messages please note that I do not reply to them
Level 5

Re: Write review error ... "your google account is missing your name"

Thanks, now everything works 🙂

Did You know what was a problem??

Level 10

Re: Write review error ... "your google account is missing your name"

@MariaBi

Thanks, the issue is resolved in my case. But . would like to know what was the problem?

jojo
Level 5

Re: Write review error ... "your google account is missing your name"

@MariaBi

Its still asking me to add my name before I can do anything. 

Level 8

Re: Write review error ... "your google account is missing your name"

Hi @Andy406,

 

I am sorry to hear that you are still getting this "add username" message while trying to submit a review.

 

Can you double confirm below again:

 

1.  Are you having this issue in Mobile Maps or Desktop Maps?  Only one, or both?

2.  What is the version of your Browser, OS, etc?

Level 5

Re: Write review error ... "your google account is missing your name"

In the Contribute portion of the Maps app for Android. 

Level 8

Re: Write review error ... "your google account is missing your name"

Hi @Andy406,

 

So far, we have @jojo522 and @Ramedzik confirmed their issues are fixed.  Both of them were having issue in Desktop Maps.

 

As you are having issue in Android Maps, I guess they are due to different causes which is not fixed yet.  (Or even worse, the cause is not identified yet.)

Level 7

Re: Write review error ... "your google account is missing your name"

Same issue here. Anyone find a fix?