11-21-2017 09:34 AM
Hi,
We've noticed a user account is tagging his business photos to various other business in the area for free advertising. One of our clients has contacted us to ask us to remove them, but obviously we can't (although we have flagged them as irrelevant).
Looking at his profile, he's uploading hundreds of his photos to various local businesses. How can we get these all removed? I'm assuming they'll be as unhappy as our clients are!!
Thanks
11-22-2017 01:43 AM
Solution@MattBennett, thanks for not sharing further information about the user as we value everyone's privacy. I've shot over a private message with details on how to share this info with the team. Check your inbox!
New to Connect? Check out Help Desk! Always keep in mind the Local Guides program rules when posting.
11-21-2017 09:55 AM
@MattBennett wrote:
Hi,
We've noticed a user account is tagging his business photos to various other business in the area for free advertising. One of our clients has contacted us to ask us to remove them, but obviously we can't (although we have flagged them as irrelevant).
Looking at his profile, he's uploading hundreds of his photos to various local businesses. How can we get these all removed? I'm assuming they'll be as unhappy as our clients are!!
Thanks
Looks like this is a spam user, so you could follow these instructions:
To report a spammer Local Guide, please, don't share here public info, but tag a Google Moderator (look here: https://www.localguidesconnect.com/t5/Help-Desk/Meet-the-Google-Moderators/m-p/88603) to request support. They will contact you through private message.
For further informations, read here: https://www.localguidesconnect.com/cmxpv89733/board/message?board.id=LGDiscussion&message.id=30997#M...
Thanks
11-21-2017 10:51 AM
11-22-2017 01:43 AM
Solution@MattBennett, thanks for not sharing further information about the user as we value everyone's privacy. I've shot over a private message with details on how to share this info with the team. Check your inbox!
New to Connect? Check out Help Desk! Always keep in mind the Local Guides program rules when posting.
11-22-2017 06:59 AM
Thanks @MattBennett.
It appears @JeslynL is on it, so thanks for flagging these behaviours!
11-22-2017 11:43 AM
Thanks everyone - have emailed as per instructions, hopefully it'll get resolved.
Best regards,
Matt