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Level 10

Reviews

Hello everyone,

 

Following the Facebook post below from Google My Business, I wanted to get some feedback from the Local Guides community and at the same time make a recommendation to the Google Maps and Google My Business teams.

 

Post: Create a link for customers to write reviews

https://www.facebook.com/GoogleMyBusiness/posts/556848191325191

 

As described here https://support.google.com/business/answer/7035772 in more detail, business ownsers can create a (direct) link for customers to write reviews by using the PlaceID lookup tool (https://developers.google.com/my-business/content/faq#associate_locations_using_placeid_1).

 

This is a great tool/tip but how about if Google also enabled business owners to create a similar link within Google Maps (and not just Google Search). This link would open Google Maps (browser or app) and take users straight to the Reviews tool (similarly to the Google search link).

 

In other words, similarly to the Google search link (https://search.google.com/local/writereview?placeid=<place_id>) business owners could also create/use a link that would look something like this (similar logic):

 

https://www.google.com/maps/place/writereview?placeid=<place_id>

 

and the link would take customers on the Review tool from Google Maps.

 

What do you think?

 

Makis

 

 

1 comment
Connect Moderator

Re: Reviews

I'm not quite sure I understand you. The data seen and submitted after a search (in search rather than Maps) is the same as that submitted through Maps.

 

Regards Paul