Q&As disappeared!

[VBenedict]

@BruceDM  it is happening again!  This time on the Q&A tab.

My 330 answers in my Google Maps portal Q&A tab have disappeared. I have reported this a couple of different times.

I am able to tap on the tab and see the stats but not my Q&As.

It also did this on my reviews tab for a couple of hours last Monday.  

[deepakjhic]

@VBenedict,

I'm also facing the same. There is nothing in this tab. 

Thank you for raising. 

[Atsukot]

Thank you so much! @VBenedict.

We are aware of the issue and the team is working to fix it. I will share the update here as soon as we have. 

Thank you everyone your patience in this matter.

[Anonymous]

Hi, @Atsukot Thank you for your support.

Hi, @VBenedict

Notice that this feature is only available for Android version Maps App. 

Not displayed

You can pull off your Question & Answer to Maps from Google Search result.

Q&A

Not to worry, wait patiently.

Good luck!

Toyo

[VBenedict]

Thank you @Atsukot it looks to me like a denial of service issue targeting specific ports in an effort to gain re entry 🤨

BTW, look into the Google Maps updates connection.  These issues usually surface while updates are on the wire.  Perhaps malformed packets with weak patting; packet fragments also offer an opportunistic scenario for black hatters. Especially interesting Wi-Fi connections.

[Atsukot]

Thank you so much @VBenedict and @Anonymous. The team is still investigating the issue, I will share the update as soon as we have. 

 >the Google Maps updates connection.  

This may be the issue of wifi connection. Next time, can you please check the connection before you update the app? If you still have the issue, please reach out to us again. 

[Anonymous]

@VBenedict @deepakjhic

Q&As are back!!

[VBenedict]

Hey hey HURRAY!  Big Applause 👏👏👏🙌👌to the Network Security Team 🦄 I can imagine how tough they have been working.

@Anonymous thank You for letting us know.

@deepakjhic did you get access back?

@Atsukot  @BruceDM   With All our 💝 and appreciation for all you do to make our LGs' lives as seamless as possible.

...and did we 🙏 remember to thank you for the "SAVE to Draft" functionality on Maps reviews db?    Well 1000 to the power of 10 times 💛💛💛💛

[VBenedict]

I do not use Wi-fi. Only data.  Nevertheless it is possible data issues since we have had several storms and the beta of 5G going on.

Nevertheless, NIST has bee reporting massive DoS Attacks.

[BruceDM]

@VBenedict - Thank you for flagging these issues. We are happy to help.