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Level 8

Photos can not be found in Photos sections if you edit your review

Hi Google,

 

As you can see I posted my review of Kicheese House yesterday and the photos was shown in the photos section.

For 滿客屋拉麵,after I posted my review, I edited the content a little bit and the photos for this review is not shown in the photos section.

 

Screen Shot 2017-02-26 at 1.16.05 pm.pngScreen Shot 2017-02-26 at 1.16.33 pm.png

Is this a bug?

 

Thank you.

11 comments
Level 8

Re: Photos can not be found in Photos sections if you edit your review

Interesting, @fomm.

 

This is the first time I read about this, I will try to reproduce.

Former Google Contributor

Re: Photos can not be found in Photos sections if you edit your review

Hi @fomm, it can take some time before photos show up. I recommend checking back after some time to see if your photos have appeared. If they don't, feel free to reach out again. To make sure I/anyone see your message, mention us by typing "@" followed by our user name so we get a notification. 🙂

New to Connect? Check out Help Desk! Always keep in mind the Local Guides program rules when posting.

Level 8

Re: Photos can not be found in Photos sections if you edit your review

@fomm

 

Just want to report back, I cannot reproduce this behavior.

Level 8

Re: Photos can not be found in Photos sections if you edit your review

Hi @JeslynL @YK1001

 

For some reason my photos tab is kind of frozen now.

 

As you can see from the below screenshot, I had posted a couple reviews yesterday

170228-153952.png

 

but my photos tab remains the same

 

Screenshot_2017-02-28-15-52-26.png

 

 

Former Google Contributor

Re: Photos can not be found in Photos sections if you edit your review

Hi @fomm, did you download the latest version of Google Maps? We are all unable to replicate the problem and will feedback to our team. Are you able to share more information about your device, browser info/version and OS

Level 8

Re: Photos can not be found in Photos sections if you edit your review

@YanniY @YK1001 @JeslynL

 

Hi Guys,

 

I've recorded a short video to show you the problem I am facing.

If you need more information, please let me know.

 

 

 

Level 8

Re: Photos can not be found in Photos sections if you edit your review

Hi @fomm,

 

So now, you have two issues?

 

1.  Photos disappear once Review is edited

2.  Photos views do not update

 

Am I correct?

Level 8

Re: Photos can not be found in Photos sections if you edit your review

@YK1001 I think these two issues are actually the same issue which the photo session does not update, hence after I edited my review, the new photos did not show up.

 

Level 8

Re: Photos can not be found in Photos sections if you edit your review

Hi @fomm,

 

I want to focus to the first part:  photo not showing in the photo section.

 

As I read, below is my understand.  Please correct me:

 

1.  You have a review published.  There are photos shown under the review section and the main photo section

2.  You edit your review.  Then the photos in the reivew no longer shows in the main photo section.  But the photos still display correctly in the review section.

 

Are you using mobile or destkop to edit the review?