12-27-2016 04:13 AM
Hi everybody, some other LGs noticed that 360s uploaded through SV App, according to guidelines, with people focused out, etc.etc. are being approved to maps and, within some days, discharged.
I think that something strange has put in production in the last 7 days, could you please @TraciC, @Corrie give engineering a feedback on this issue?
Thanks
This is one of my last spheres, without people, in a public place, made with Theta S, uploaded, approved, online for a day, then got refused from Maps.
01-03-2017 12:20 PM
SolutionHi everyone
Thanks very much for reporting this issue.
We've been able to identify the problem and a fix is on it's way. You should be seeing your photos back to being approved shortly.
We really appreciate your patience on this over the holiday period and hope you had an otherwise great start to 2017.
Deb
12-27-2016 04:44 AM
i got many problem too...in this week i bought a tetha s and tried in various situation...i created a local grocery store in my town on google maps and then made a pic and a photosphere..at the beginning everything was fine...than i noticed that i can't find the place on google maps and the phosphere has been rejected and disconnected from the activity..
then i made a lot of photosphere in different places that were already present on google maps, and other i create at the moment...at first everything seems fine, then i got the photosphere rejected..
i tried to delete and then re-add the photosphere, picture approved (at first) and after 10hours, picture rejected...
this is very frustrating because i can't understand what is wrong...
12-27-2016 07:24 AM
The same thing happens to me. It's very frustrating and annoying.
I hope that Google will soon solve this very big problem, because this feature, in fact. it's not working anymore...
12-27-2016 10:33 AM
Here is another example.
The same picture, first uploaded and approved. After two days got refused.
Same picture, now re-uploaded (added a blur on two faces, but i'm sure this is not the issue), now approved, i think will be removed in few hours
12-27-2016 05:01 PM
Tried to re-upload pictures being rejected, and after some hours they have been rejected again...
12-27-2016 05:44 PM
@LucioV Thank you Lucio for sharing your experience on this issue and for having me kudoed. I have 35 spheres just like yours, approved for several hours and then rejected. I have already addressed to @TraciC and @Corrie but they have not respond yet for being, evidently, very busy with all these bugs of this (beda?) system
If you have any good news please inform me
12-28-2016 01:44 AM
No way by these times: all the images i re-uploaded got rejected, the 2nd and the 3rd time...
12-28-2016 01:56 AM - edited 12-28-2016 01:59 AM
I uploaded these https://goo.gl/maps/UugmvZoJ3fJ2 , https://goo.gl/maps/9ErqHBBVSE92 hours ago. I will check tomorrow if they are still up....
12-28-2016 02:23 AM - edited 12-28-2016 02:26 AM
@LucioV @Corrie @@TraciC @MegS @NatalieP @Corrie
This is one of my 35 rejected spheres showing the Academy of Athens, shot with my Ricoe Theta S camera, following exactly the rules. I re-uploaded yesterday at 20:38 and for some hours was approved, but to-day at 8:32, after 12 hours, I found it being rejected again !
12-28-2016 03:24 AM
@MariosL we are all aboard on the rejected boat!
Hope this will be fixed soon.
Meanwhile, happy new 360° 2017 to everybody!