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Level 5

Re: Novie trailblazer badge is not getting updated

Hello there!

I'm having the same issues with ALL of my badges. None of mine have been updated for weeks. (Besides the Waldo one). 

Level 7

Re: Novie trailblazer badge is not getting updated

Hi Everyone, I have been part of the local guides program for a relatively fair amount of time now. I would still consider myself newish, and I’ve acquired my fair share of badges/level. I have acquired a few thousand views on numerous photos I have posted, and I can view this through the contributions tab on google maps as you probably already know. My issue is when I click on the badge itself I have fulfilled the photo requirement, but for the past few weeks it has been stuck on exactly 206/1000 views. It will not let me progress or add more views although I have gained more than the specified amount, which has been brought to my attention through the photos tab. Thank you for all thoughts, suggestions, and expirences that may help me through this. Any help at all will be greatly appreciated. Thank you again in advance everyone.

Level 7

Re: Novie trailblazer badge is not getting updated

Edit to my statement above.... my trailblazer also seems to be locked in regards to first photo etc. Thank you for any help in advance. 

~Dylan

Level 6

Re: Novie trailblazer badge is not getting updated

My photo count has been incorrect for more than a month, so waiting for a few days is not a solution. It shows only photos in the last 2 weeks, but none of those taken in the previous 12 months.

Level 8

Re: Novie trailblazer badge is not getting updated

@BruceDM hai , now the badge already changed... Thankyou..

Former Google Contributor

Re: Novie trailblazer badge is not getting updated

Hi @Charles_R_Basin - Typically counts may take a few days to update but we are experiencing an issue with updates in the community at this time. Counts are still recorded even if frozen and when fixed, they should revert to their accurate totals.

I am not available to respond on the weekend
Level 6

Re: Novie trailblazer badge is not getting updated

Hi @BruceDM 

 

Same issue for me, my badges haven't been updating for weeks. Not sure about others, specifically photographer oneScreenshot_20180411-095934_Maps.jpg

 

Screenshot_20180411-095928_Maps.jpg

 

Level 7

Re: Novie trailblazer badge is not getting updated

Hi @BruceDM

i have written a few posts describing how my photographer Badge view count has been locked, the trailblazer first photo has been locked, and so forth and so on. This has been going on for about a month. This morning I woke up, and now it is showing this... it is still inaccurate, and even with the requirements fulfilled it is still not giving the badge to me. I hope this can be resolved. 

Thank you for your help in advance. 

-Dylan CEDE41EF-5034-4ABF-AEFE-E8199AE7FE99.png

 

D59937E3-926D-4E0C-9E5F-70FAAFA9F0EE.jpeg

45424C01-760C-4AB6-9543-289A4A043E39.png

 

Former Google Contributor

Re: Novie trailblazer badge is not getting updated

Hi @Dylan_M - Thanks for sharing. We're working on the fix and many users may already have seen things begin to normalize, this is gradually rolling out so you will hopefully see a change in your numbers very shortly.

I am not available to respond on the weekend
Level 7

Re: Novie trailblazer badge is not getting updated

Thank you for your response @BruceDM,

I have noticed it change, but the numbers seemed to be locked. Hopefully this will change soon... i also have noticed my answers do not match up under the fact finder badge. My answers are recorded as 731 and the total on the badge is 436. I’ve also noticed my badge although I’ve now gained it not appear on my dashboard so to speak (where all badges appear on the main screen with the Waldo badge under my local guide level etc.). I’ll include photos to help you see my problems... 

Thank you again for your help and timely response, and thank you in advance for any help further. 0B5E439D-B75D-40C0-9C91-032FA2F94F62.png

 

82EDFB93-593A-4B23-B49E-D5D89FC80B1C.png

 

D1542020-4A39-4B3A-851D-A27FF55BB1A0.png