03-18-2018 04:50 AM - edited 03-18-2018 06:34 PM
@BruceDM @MarinSt For the technical glitch on 16.03.18 I lost 50,000 Points which I reported to connect. Instead of getting back the lost Points , a loss of 6000 Points more have occurred today for me. As a result I have a total loss of 56,000 Points after the technical anomaly. Number of Photos uploaded has been decreased for around 2000 numbers resulting the decrease of 6000 Points more. Please arrange to Sync the Photos uploaded by me to resolve the issue for my case. I am really upset. Pl look into the matter and do the needful sir.
Regards
03-18-2018 03:27 PM
Wait, my points have been restored points have been restored for 24 hours👍
03-19-2018 03:30 PM
Thanks Sir, in case of me maximum points have been restored. But 6000 Points which were decreased second time after the technical anomaly have not yet been restored. Probably, synchronization of my uploaded Photos properly will fulfill the irregularity. Pl have a look at the below mentioned table:
DATE POINTS NO OF PHOTOS
On 31.01.2018 Around 3,14,000 30,553
On 18.03.2018 2, 98,616 30,198
(After technical problem)
On 18.03.2018 3, 42,170 28,972
(After restoration)
Pl note that Points have increased after the glitch but number of photos have been decreased. Please do the needful sir as deemed fit.
Awaiting the favour of your kind intervention.
Regards
03-19-2018 05:56 PM - edited 03-19-2018 05:56 PM
Hi @prasunkumarb,
Contribution types are still syncing on the backend at this time. At this time, you're only noticing a decrease in photos and the associated points - is that right?
03-23-2018 03:08 AM
Hi! I ThinkPad this link help You replaced pointy on the Google map
03-23-2018 12:29 PM
@BruceDM are we still facing this missing points issue? some points are missing today as well.
03-23-2018 01:30 PM
Hello @IlankovanT - At this time we're receiving many reports that people have normalized although I am aware that some members of the community that do not have the same experience. I am following up on this issue with our engineers and we should have a resolution soon.
03-23-2018 03:37 PM
I think that one problem results from the fact that points are added and changes are waiting for confirmation.