Points went down

[prasunkumarb]

@MarinSt  Sir pl have a look at my case. I have lost 50,000 Points and all of my Badges have disappeared.

Your cordial cooperation is solicited.

Regards.

[moepen]

Hallo,

leider ist mir aufgefallen, dass meine Punkte nicht mehr mit den gesammelten Informationen übereinstimmen. Beim Punktestand wird bei Hinzugefügte Orte und Bearbeitungen je 0 (Null) angezeigt. In der Statistik sind es bei den Hinzugefügten Orten dann 36 und Bearbeitet 5, bei den Abzeichen stehen dann wieder ganz andere Werte, bei Hinzugefügten Orten 72 und Bearbeitungen 13.

Weiß jemand darüber Bescheid oder hat das selbe Problem? Arbeitet Google an dem Bug? Bekommt man seine Punkte wieder?

[MarinSt]

Hi @moepen, 

Apologies for replying to you in English.

This is a known issue that has been resolved. For more information about the problem and the solution, please refer to this post. It takes some time for the points and the contributions to get restored, so you will be able to see them soon. Thank you for your patience.

Meanwhile, I'm moving you post to a thread related to the topic.

Cheers, 

Marin

[MiguelM26]

Hi,

I lost about 5500 points, before I was level 7 and now level 5. I have seen that it was supposedly solved, but I keep appearing with 992 points and level 5.

[Vishukr]

Re: My points and photos count reduced suddenly
Hi @NadyaPN

i never thought this can happen unless this happened. However only counts I remember missing are photos and points earned.

3 nights before, photos count was 5200+, points earned were 32000+ And reviews were 525 In my contributions. Today I see only photo counts as 3400 + and 27000+ points in my badge master. I also noted that in various individual reviews my reviews are shown as 478 and photos as 2700. 

i am very disappointed.

Can an you do something about it

[C9H13NO3]

 points have been restored, in goo.gl   we trust

[Shirley]

Hi @MiguelM26, it may take some time for all of the data to sync up again.

Please monitor the next few days and let us know if it still has not synced yet. 

[AprilSividova]

My points are back. Thank you for help and your work. I'll put in photo, so people could see. 

I hope others users returned their experience and points to. 

[RonneBD]

Hi @JavierG-S this is became a common problem now a days. Already i have made the same post like you.

I thing google nee to update their system or need more human involvement. Hope everything will be ok soon.

Thanks for sharing.

[Mauroonori]

Anche io avevo

 Punti mancanti bug risolto ieri notte! Thanks