04-24-2017 06:36 PM
I recently did a quick Gage R&R study when going to places and found that often the review might be more generous than reality I.e. a place with 4 stars might really be a 3. Even I am quality of leaning toward a 4 when really I want to give the place a 3.
Simple suggestion …The places is either a rank of
Needs help, Good or Amazing
Just like many cooperation’s have removed the 1-5 rating scale of employees in favor of a 3 level scale I think Google should consider this as well for the review scale.
The net result folks relying on Google will be happier with the Google recommendations because they will be more accurate.
04-25-2017 05:20 AM
Thanks for your suggestion @JoshuaR1232345, I'll pass it along to the team 🙂