11-08-2017 08:26 PM
I switched phones and lost my local giude points. I'm not sure about how to get them back or why they disappered. Can anyone help?
11-08-2017 10:41 PM
Solution@Richardsj93 You Google Local Guides points and contributions are not stored in the phone, it's stored in your unique Google account. All you need to do is to configure your new phone with your existing (original) Google account ID and password, which is the same in your old phone. In fact, you can have more than 1 device configured with the same Google account, and you can access your same Local Guides contributions from multiple devices.
If you are not sure how to do that on the new phone, and assuming you know your Google ID and your old password, you can either ask a friend who knows, or post your query here with your new phone model, and I am sure between @deepakjhic or myself or someone else here, surely can help you with instructions on how to configure it.
11-08-2017 08:33 PM - edited 11-08-2017 08:34 PM
You have your last cell phone? Can you confirm your mail I'd in last cell phone and in this is same?
11-08-2017 08:37 PM
It's a different phone and carrier. I do have my old one though
11-08-2017 08:40 PM
@Richardsj93 wrote:It's a different phone and carrier. I do have my old one though
No matter which carrier you are using. I just want to confirm your mail I'd in your last cell phone and in new one. (do not mention here just tell us) Is the mail I'd you were using in old also in new one cell?
11-08-2017 10:41 PM
Solution@Richardsj93 You Google Local Guides points and contributions are not stored in the phone, it's stored in your unique Google account. All you need to do is to configure your new phone with your existing (original) Google account ID and password, which is the same in your old phone. In fact, you can have more than 1 device configured with the same Google account, and you can access your same Local Guides contributions from multiple devices.
If you are not sure how to do that on the new phone, and assuming you know your Google ID and your old password, you can either ask a friend who knows, or post your query here with your new phone model, and I am sure between @deepakjhic or myself or someone else here, surely can help you with instructions on how to configure it.