I've attempted to make changes thru the desktop. It seems some mod looking after the area lacks sufficient reasoning skills refuses to approve of the change because he can't verify it despite the images and other sources such as Waze, GasBuddy, Yelp report the place closed. Furthermore,why would someone who's a long time contributor lie about a business such as a gas station (truck stop) as being closed?
Additionally, the website link that is referred in the business details is from a third party. Shell Canada can't update it, all they can do is send the information to a third party. The link provided should really never been used and approved in the first place.
Should one use common sense, they would check out Shell's main website and do a search for that station. The results there would be nil.
What's also a messed up is that Google maps won't allow me to make a comment or note regarding the changes. On the mobile map version, you see the option but it won't allow you to enter anything. The "Note" option is missing from the desktop version.
Back in the Google Mapmaker days, a mod or area manager would be able to communicate with you regarding any inconsistencies surrounding your map reporting. It seems once again Google takes the approach of three steps forward 2 steps back.
Anyway, if someone can go and make the edit, that would be great. But I'd like to know how one can go about and contact someone in a senior position that oversees or grants users permission to approve and deny changes.