02-06-2018 09:47 AM - edited 02-06-2018 09:55 AM
Hi @DaveBooth,
As for videos only the latest 3 appear under Android, i.e. still nothing new.
I've just watch your amazing memories from the Aphrodite Boat Trip, including 30 seconds videos .
I've also noticed your videos lasting almost 5 minuts:
goo.gl/Tk3pQZ
Unfortunately you have to copy it. Activated link doesn't work.
Is it possible to add videos lasting more than 30 seconds?
All the best
Re: Photospheres not photos
Blue rings on the desktop Maps, corresponding to my photosheres, very often disappear. I've found a manner to restore them. Namely, I do at least 2 photosheres close together and connect them. Red dots corresponding to them under Android are, as yet, always showing up. If they disappear under Windows, in apk Street View I disconnect them and connect back. After some time they appear again. Early it took them over one day. Recently they sometimes appear back rather quickly, after over dozen minutes.
02-07-2018 04:26 AM - edited 02-07-2018 08:10 AM
Hi @Maciej_K
Thanks for your comments 🙂
As for longer videos ....I'm not sure to be honest, how some of the videos I've posted got to be allowed to be longer than 30 seconds. Perhaps a limit was set some time after my initial postings, as I put them up soon after video uploading was initiated. I hope nobody notices them now, and gives them a cropping, haha ;O)
02-07-2018 08:20 AM - edited 02-08-2018 05:10 AM
@JeslynL wrote:Hi @deLucios, my apologies I'm late to this. This problem has been fixed. Can we ask that you check if the videos you have uploaded are now showing up on the POIs and "Your contributions"?
Just in case this gets noticed here, and a couple of the missing & showing videos might help, I'll copy my details from this discussion -
Photos disappeared from contributions
"I have around 14 videos missing from my contributions on the Android app, (the Windows web Maps continues to show all my videos correctly).
As an example of 2 of them, here's a link, (check the "videos" section in Android, as mine are the only two there, to make it easy)....
VIDEO MISSING FROM ANDROID APP CONTRIBUTIONS -
Plodda Falls
Tower Rd, Smithton, Inverness IV2 7NL
https://goo.gl/maps/sksR1K1e5ny
As the one and only video showing in my list ...
VIDEO SHOWING IN ANDROID APP CONTRIBUTIONS -
(There's no "Videos" heading here ...so it's near the bottom, around 52 images down ...showing a sunburst in the clouds, over Loch Duich)...
Loch Duich
02-09-2018 04:33 AM - edited 02-14-2018 04:20 AM
There have been at least a couple of threads highlighting this problem of videos and pictures disappearing from the android version of maps, within the Contributions / Photos section of the map app. This was apparently occurring on the Windows version, but has been resolved. Links to other threads with same issue -
Photos disappeared from contributions @LucioV
Issue - Videos disappearing @deLucios
Could anyone in-the-know please respond to this issue, and inform us as to whether the developers are looking into the problem, at least? Amongst other contributors with this issue noted in Local Guides are @Maciej_K , @Adarshagrahari @HelloSamsonR - all with videos / pictures disappearing.
Previous comments highlighted below
"I have the issue of videos disappearing on the android Google Maps app (but still visible on PC). Here's a copy of discussion on productforums
The same problem can be seen across my other android devices (mobile phone & tablets) so it's not a glitch on one device."
"I have around 14 videos missing from my contributions on the Android app, (the Windows web Maps continues to show all my videos correctly).
As an example of 2 of them, here's a link, (check the "videos" section in Android, as mine are the only two there, to make it easy)....
EXAMPLE OF VIDEOS MISSING FROM ANDROID APP CONTRIBUTIONS -
Plodda Falls
Tower Rd, Smithton, Inverness IV2 7NL
https://goo.gl/maps/sksR1K1e5ny
Edited 12th February - as this one now disappeared from Android app too
(There's no "Videos" heading here ...so it's near the bottom, around 52 images down ...showing a sunburst in the clouds, over Loch Duich)...
Loch Duich
https://goo.gl/maps/HV1KktRuTWs "
Update 13th February - All videos now no-longer displayed
As the one and only video currently showing in my list ...
VIDEO (WAS) SHOWING IN ANDROID APP CONTRIBUTIONS -
Victoria Hall (Ambassador Theatre Group)
https://goo.gl/maps/yQvyqu8B4ZS2
===================
Many thanks in anticipation of a response and hopefully information on whether this bug is being looked into.
02-11-2018 06:51 AM - edited 02-12-2018 03:57 AM
Thank you @JeslynL, I appreciate your assistance in retrieving my posts from the Potential-Spam bin 😉
Is there any possibility you might be able to assist in shining any light on the videos/pictures matter, or guide us to where we might be able to find out if it's being looked into, please?
02-12-2018 03:12 AM
Hi @DaveBooth Am not facing issues regarding photos/Videos disappearing from my contributions tab. What I know is after uploading videos on Google Maps for Android after a few days they disappear from my contributions tab, but the count towards my contributions will be there. Recently Maps have been have a lot of bugs and most of such known issues are being looked at. I can help you tag @JeslynL she would be able to address your issues.
02-12-2018 04:08 AM - edited 02-12-2018 04:19 AM
Hi @HelloSamsonR,
Thanks for your reply. Your issue actually appears to be the same as the one discussed, yes? For the people mentioned above, it's the Android app that's no-longer showing videos & pictures inside "Contributions" (where they did show up, originally), even though they still exist on the POI"s they were attached to, and still showing on Windows Web Maps contributions. Users are unable to edit / delete the items, as is supposed to be the case on Android devices.
We simply ask for confirmation that the developer team actually are looking into this (prefferably not assurances that they're "most likely" looking into it).
I've edited my previous comment and tagged @JeslynL (who kindly retrieved my post(s) ), hopefully to see if we can gain some insight.
02-12-2018 04:12 AM
Hi @DaveBooth,
When you discover this happening with Android Maps, can you cross check the behavior at Desktop Maps?
02-12-2018 04:13 AM
Yes you are right @DaveBooth I have been unable to delete a particular rating for the past 2 weeks now. The rating itself is still there. Jeslyn told me the issue has been solved, but it still persists. Some Moderators have confirmed known issues already. Perhaps we need updates as regards your issues. On the product forum it seems to be a known issue.
02-12-2018 04:30 AM
Hi @YK1001,
Yes, ...I've checked on Windows when videos disappeared from Android Contributions list, and on the Windows - they all show perfectly well as expected. In Windows, however, the image / video can't be edited with a description as one can do with Android app 😕 .....as far as I'm aware.