Videos not showing with review

[#1]

It'd be great if videos we upload as part of a review, attach to the review. When I write a review and only post videos with it, if you see my review nothing shows up below it, making it look like I've added no media.

I've attached an example of a review where I uploaded videos, versus the review below mine which shows the associated images that reviewer uploaded. 

[StephenAbraham]

@JR_Curley It seems like the review preview in Maps shows static photos only (videos and 360 panoramas not previewed). But when you share and see the full review, we get access to the videos and 360 photos as well. 

I can't say for sure if this is by design or an issue. 
Maybe make a post in Idea Exchange also for this?

[JR_Curley]

That's right @StephenAbraham, it shows there, but not in a review profile. 

As an example, if I look through reviews on a place, some of my reviews (and other LG reviews) appear to have no content (images) associated with them. 

In this first screenshot, you can see I uploaded both pictures and videos, but no videos are shown.

Videos uploaded for this location. Still pictures shown only.

In this screenshot here, I actually have videos uploaded for this location, but you see nothing below my review. 

Videos uploaded for this location, but it appears as if I have no content.

I see lots of LG reviews that appear to have no content associated, but because videos aren't attached to their reviews, I could be missing out on great content associated with a review and LG that I trust.

[JR_Curley]

@KarenVChin and @ErmesT any thoughts? Anyone who can respond to this?

[ErmesT]

Hi @JR_Curley

How are you, first of all?

You got a good point, I wasn't paying attention to this, but you are right, the vidoe seems to not attached with the review.

I agree with @StephenAbraham, you should write a suggestion in Idea exchange board, for an improvement

[KarenVChin]

@JR_Curley, thanks for pointing this out. I would again chime in with @ErmesT @StephenAbraham and copy and paste what you wrote here in details and post it in the Ideas Exchange board. 

Google takes note of things like this in this board.

Cheers,

Karen

[JR_Curley]

Thanks @ErmesT and @KarenVChin

Would it make more sense to simply move this entire thread into that area, versus us having two redundant posts in this forum?

[ErmesT]

That's would be a good idea, @JR_Curley

Unfortunately, due to the different structure of the two areas, Connect Moderators cannot move post in there.

Let see if a Googler can, @DeniGu

[DeniGu]

Hi @JR_Curley,

Thank you for bringing this to our attention. I've moved your post to the Idea Exchange section, so that it can get more exposure and votes. Popular ideas are reviewed by Googlers and taken into consideration.

@ErmesT, thanks for tagging me!

[JR_Curley]

 Thanks for moving this.

I'm not sure this will (or should) receive any votes, as it's probably only noticed by a very small subset of Local Guides who, for some places, only post videos. Even then, it'd take them to notice, be active on Connect, find this post, and vote. That's a lot of variables.

Instead, I was assuming this was more of a missed "issue", since it's literally removing (not showing) content in reviews only due to their file format. 

The fact that an LG could post 1000 reviews with 1000 videos - yet none of them show when you browse the review section - feels more like a glitch/issue than something that woudl be voted as a wanted feature.

[MashaPS]

Hi @JR_Curley,

We would like to thank you for your idea, but we did not manage to implement it in time. According to our Idea Exchange policies we are going to close your idea.

Local Guides can still vote and we can come back to this Idea at a later point.