Replying to business Review response - Status changed to: Needs information

[#1]

I was hoping Google maps implemented the option of being able to reply back to a reply a business gave back to a positive or negative review left.

I know this question and feature has been asked in the past but hopefully many local guides feel this is necessary and will vote for this feature. Its frustrating when the business replies back a false or misleading comment which I have no option of correcting back.

Thanks.

[IrrPavlova]

Thank you for sharing your idea, @Tula. We are going to need some more detail to make sure we are on the same page. Could you give some screenshots or examples of such cases?

[Tula]

@IrrPavlova attached see a copy of review reply screenshot. The information the management received from its staff is incorrect thus the review I wrote about my horrible experience at the restaurant sounds subjective. There is no option to reply back to the business owner. This is the option I am requesting.

Review reply from Business owner

[IrrPavlova]

Thanks for clarifying, @Tula. Your idea is now open for for voting and the community can freely show their support.

[Leocuba86]

• I think , would be a good idea to be able to respond to other people's comments.
• be able to rate the opinion of another user through a star

[Leocuba86]

we can have a better opinion about a place

[mattmauer]

If you reach a certain level, you should be able to reply directly to comments on your review. There are certain times, where I have a legitimate question for the business after the owner account replies.

[Petra_M]

Hello @Leocuba86,

Thanks for sharing!

@mattmauer has already submitted a similar idea, so I'm merging yours to that one. 

PS: @mattmauer, please note, that I've edited the title, like this, others know what they are clicking on and can find your post when searching Connect so you can receive votes and comments more quickly.

[deepikarocks22]

When we submit an review in google maps, if the owner responds back to our feedback, have a option to reply back again to the owner if we have any inputs.  It would help to have more clarity & suggestions to the owner.

[Corvmatt]

It could be a nice idea, but it could get a bad one if it becomes a chat between the local guide and the owner. It should be moderated in some way.

[AngieYC]

Hello @deepikarocks22,

Thank you for sharing, but similar idea about Replying to business Review response had been suggested before and I'm merging it there to prevent any duplicate ideas. 

Feel free to join the discussion and show your support.